Job Description

Hospitality Sales Representative
Location: Bournemouth
Salary: Competitive
Hours: 40 hours per week (Part Time may be considered)
Having established the start of an exciting new chapter in their long and storied history since a takeover in 2022 by chairman Bill Foley, the club has seen significant investment committed towards sustaining Premier League status. The construction of a state-of-the-art training facility alongside the arrival of promising young talent from top clubs around Europe have provided the club with a fantastic platform from which to build its on-field expectations.
The Role

• Meet and exceed individual & team new business revenue goals
• Establish foundation for hospitality and premium seating relationships
• Sell upgrades, add-ons, and ask for referrals
• Build strong relationships with acquired account base through proactive communication including seat visits, phone calls, emails, meetings and other touchpoints
• Make a minimum of 40 outbound sales calls per day
• Effectively communicate all team happenings, events, and available inventory
• Be proactive, respond to and resolve all customer complaints, requests, and inquiries from account base; handle difficult situations in a calm and professional manner
• Ensure ticket member information and data are accurate and complete for accounts
• As a member of staff to ensure in all matters, you follow and actively promote the club's mental health policies and practices to ensure an open, non-judgmental and inclusive environment for everyone engaged with the club.
• As a member of staff to ensure that you to adhere to the club's safeguarding policies and procedures and are committed to their safeguarding values, creating a safe and positive environment for all those who interact with the club.
• Obligation to adhere to the club's health and safety policy and procedures.
• As a member of staff to ensure in all matters you follow and actively promote the club's equality policies and practices to ensure a welcoming, safe and inclusive environment for everyone engaged with the club

Skills and Qualifications
Essential:

• Telesales/Phone-based sales experience
• Target-driven & confident communicator
• Problem Solver, Creative, Detail Orientated, Team Player
• Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues

Desirable:

• Degree in business/sales/marketing/sports management or similar concentration
• Minimum of 1-2 years sales/service experience, preferably in sports/entertainment

Benefits

• Free onsite parking.
• Season ticket and allocation of complimentary/purchased tickets.
• Subsidised lunches and complimentary healthy snacks throughout the day.
• Discounts at the club Superstore.
• Access to Health Cash Plan with Simplyhealth.
• Employee Assistance Programme
• Contribution towards eye tests and glasses.
• Discounts and benefits from partners and local businesses.
• Club pension & Life Assurance Scheme.
• Paid parental leave (bank of five days per year).
• Club events or other social events throughout the year run by their club social team.
• Paid volunteer opportunities (2 days per year).
• Paid day's leave on your birthday.

To Apply
If you feel you are a suitable candidate and would like to work for this reputable company, please proceed through the following link to be redirected to their website to complete your application.
The Club reserves the right to close this vacancy before the proposed deadline should it deem appropriate.
The Club is an equal opportunities employer and ensures staff and volunteers are able to achieve their full potential.