Job Description

Company Description
We currently have an exciting opportunity for an experienced Hospitality Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings.
If you are passionate about creating delicious dining experiences that fuel young minds and ignite taste buds, then this is the perfect opportunity to bring your expertise to our table.
Nestled in the heart of Hertford, this prestigious independent school caters for 1000 + pupils and staff per day, includes not only a breakfast, lunch and evening meal for boarders but also an extensive hospitality service.
This is a fantastic opportunity for a skilled team member to make a name for themselves within the food service industry and be a part of setting the new standard for education catering.

As a Hospitality Supervisor you would be working closely with Manager based on site, supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks.
Holroyd Howe Hospitality Supervisor will build strong relationships with their clients, understanding a brief and executing every detail with continuous quality and a human touch.
Job Type: Full Time
Salary: 29000 pa
Key Responsibilities:

• Play an integral role in the successful delivery of events across the site
• To train or provide training to the staff so to ensure they operate in accordance with the department's standards including any casual labour that may be required.
• To monitor daily, the standards achieved in your department and report to your line managers any areas of concerns.
• To liaise with key people in all necessary areas (kitchen, events, etc...) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary
• To deal effectively and courteously with customer complaints, and to refer all complaints to the line manager, if necessary.
• To carry out regular checks of the events areas for maintenance, housekeeping and other health and safety issues. Report to the line manager.
• To ensure in house accounting policies are adhered to and monitor food and beverage control, including performing stock take.

Qualifications

• Minimum 2 years experience in people management
• Excellent product knowledge (food/beverage)
• Experience in running large events, dinners.
• Leads by example by always acting professional.
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills
• Full Driving Licence

Additional Information
Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.
We pride ourselves on:
Sustainability
Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.
Nutrition
We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.
Food Innovation
We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.
From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.

Skills Required