Job Description

Your Aramark journey starts here
Hospitality Supervisor
REQ Number: 607153
Location: Stevenage, SG1 2DA
Contract Type: Permanent
Hours: 40 hours per week, Monday to Friday (between 7:00am and 4:00pm)
Salary: 26,986 per annum
Are you ready to take the lead in a fast-paced hospitality environment? We're looking for a confident and organised Hospitality Supervisor to manage catering operations and service delivery across multiple on-site locations in Stevenage. If you thrive on teamwork, attention to detail, and delivering exceptional service, this could be the perfect opportunity for you.
Key Responsibilities
Team Leadership

• Supervise and motivate catering staff, delivery drivers, and service teams.
• Organise shift schedules and task assignments.
• Monitor performance and provide constructive feedback.

Catering Operations

• Coordinate the delivery and presentation of food across various service points.
• Ensure timely, temperature-controlled, and well-presented service.
• Manage setup, service, and breakdown at each location.
• Maintain inventory of equipment and disposables.

Client Service

• Respond to client requests, dietary requirements, and last-minute changes.
• Ensure a professional and positive experience for all guests.

Quality & Compliance

• Monitor food quality, portion control, and presentation.
• Uphold hygiene, safety, and corporate compliance standards.
• Conduct regular checks to ensure consistency.

Problem Solving

• Resolve operational issues such as late deliveries or staff shortages.
• Implement quick solutions to maintain smooth service.
• Escalate incidents or feedback to management as needed.

Reporting & Coordination

• Maintain records of deliveries, feedback, and staff performance.
• Communicate daily with kitchen and logistics teams.
• Support inventory tracking and resource planning.

What We're Looking For

• 1-2 years' experience in a similar supervisory or hospitality role
• Strong customer service skills
• Excellent attention to detail and time management
• Calm and effective problem-solving abilities
• Confident decision-making under pressure

Benefits

• Free meals during your shift
• Free on-site parking
• Access to an employee benefits portal with hundreds of discounts
• Online GP services
• Apprenticeship schemes for career development

Additional Information

• Please note that this role requires successful completion of a secure vetting process, including a thorough background check.

About Aramark
Northern Europe - Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe - About Aramark
Aramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -- a new challenge, a sense of belonging, or just a great place to work -- our focus is helping you reach your full potential. Learn more about working here at
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.

Skills Required