Job Description

Company Description
Searcys are looking for an Hospitality Team Leader to join the team at British Academy this September.
As a Hospitality Team Leader for Searcys you will be responsible for the overall co-ordination of team of Waiting Staff during an event, as well as supporting the Managers with the execution of our busy events schedules.
Grand in scale, intricate in detail, {10-11} Carlton House Terrace is an iconic venue in the history of London, and an exceptional canvas for any event - from wedding receptions and corporate conferences to banquets and summer parties.
As an Events Team Leader you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Hospitality Team Leader will be working as part of an exciting events team to deliver the food & beverage, event operations at a large selection of events spaces.
Job Type: 0 Hours Contract
Hourly Rate: 14.00ph
Responsibilities:

• To lead and support a team of Wait Staff during our events.
• To ensure the provision of food and service is consistent and in line with Searcys standards
• To meet and greet all customers and run through all info related to their meetings, such as timings, menus, dietary requirements
• To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside management
• To assist on the development of the waiting team, making sure that they adhere to standards laid down by the management team and enforce these standards as required, especially on the areas of food and beverage service
• To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility
• To deal effectively and courteously with customer complaints, and refer all complaints to the line manager, if necessary

Qualifications

• Excellent product knowledge (food/beverage)
• Experience working as a Team Leader or a similar position with Hospitality/Events is preffered
• Lead by example, always acting in a professional manner
• Excellent communication skills
• Responds quickly to drive business through periods of low demand
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer service skills

Additional Information
We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London's most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys, please visit our website at

Skills Required