Job Description

IS THIS YOU? SOMEONE WITH:

+ A passion to pursue outstanding customer service with a natural fun-loving, warm and friendly personality. + A sociable personality who engages easily with guests, is intuitive to what they are looking for and identifies how to offer more.
+ A thirst for learning and an ability to comprehend and apply what they know.
+ An excellent understanding and instinct to carry out best practice.



It is essential that you have at least one year's experience as a receptionist or concierge within a busy environment, have a passion for the entertainment industry and a strong understanding of what constitutes excellent customer service standards.





To work at the Hippodrome, you need to have fluent English language and good IT skills and be:



+ Professional, positive and results focused.
+ Highly organised and able to work under pressure.
+ Forward thinking and continually looking for innovative ways to improve.
+ Eighteen years or over.
+ Eligible to work in the UK.
The Hippodrome Casino offers a chance for you to work in a fantastic working environment, with the opportunity of professional development and promotion. In addition to your basic pay, after three months of service you will be entitled to:



+ Death in service cover (x2 salary)
+ Holiday (20 days plus 8 public holidays)
+ Company sick pay (after one year's service)
+ An interest free season ticket loan
+ Subsidised foreign exchange and discount benefits
If you are interested in the position, please send you CV and cover letter to



HR@hippodromecasino.com by

8th May 2025

We look forward to hearing from you!

Advertised:

19 Sep 2025 GMT Daylight Time

Applications close:

22 Sep 2025 GMT Daylight Time