Job Description

Are you a night owl with a passion for hospitality? We are currently seeking a dedicated and responsible individual to join our team as a Night Shift Hostel Worker in our Edinburgh-based hostel.



CODE POD HOSTELS/CAPSULE HOTEL



At Code Hostels, we believe that the best travel experiences start with getting the basics right--and we do them brilliantly. Our ethos is simple: create a welcoming, clean, and stylish environment where guests can relax, recharge, and connect.



From thoughtfully designed dorms to cozy communal spaces, every detail is crafted to provide comfort and convenience without overcomplicating things. With an emphasis on friendly service, spotless facilities, and functional elegance, we offer travelers a home away from home in the heart of Edinburgh.



When you join our team, you become part of a culture that values simplicity, quality, and community. Together, we ensure every guest leaves with great memories--and maybe a few new friends.



Think you can deliver brilliance in the basics? We'd love to hear from you!

Responsibilities:

Front Desk Operations:

Manage check-ins and check-outs during the night shift, ensuring a smooth and welcoming experience for guests.

Security Oversight:

Monitor and ensure the safety and security of the hostel premises, addressing any concerns or incidents that may arise.

Customer Service:

Provide excellent customer service to guests, assisting with inquiries and requests during the night hours.

Emergency Response:

Act as the first point of contact in case of emergencies, following established protocols to ensure the well-being of guests and property.

Record Keeping:

Maintain accurate records of guest interactions, incidents, and any other relevant information.

Cleaning Duties:

Perform cleaning tasks to keep common areas tidy and presentable.

Requirements:

Previous experience in the hospitality industry is a plus. Excellent communication and customer service skills. Ability to work independently and responsibly during night hours. Strong problem-solving skills and the ability to remain calm under pressure. Basic computer skills for handling reservations and maintaining records.

Working Hours:

We are looking for someone to cover 40 hours per week.



This will be a zero hour contract.



8 hour shifts.



11pm-7:30am.

Benefits & Perks

Grow With Us - Development That Makes a Difference

Personal Development Plans

Every team member gets access to a tailored development plan designed to help you achieve your goals--whether you want to climb the ladder, pivot into a new role, or sharpen your skills.

Growth Mindset Culture

We embrace curiosity and continuous learning. You'll be encouraged to take initiative, try new things, and learn from every experience. Mistakes? They're stepping stones to success.

Career Progression Opportunities

From internal promotions to cross-functional moves, we're all about unlocking your potential. Many of our leaders started on the front line--and we'll support you in doing the same.

Learning & Training Access

We offer on-the-job training, leadership coaching, and access to external learning opportunities, so you're always one step ahead.

Be Recognised

We celebrate success--loudly. Standout team members are recognised regularly, and every 6 months one CoDE star wins a

fully-paid trip

to explore another city.

Free Getaways

Enjoy

up to 5 complimentary overnight stays

each year at CoDE and Destiny Student properties, for you

plus one lucky guest

.

Family & Friends Love

Your loved ones deserve the CoDE experience too! Treat them to

up to 30% off stays,

valid for 7 nights per year.

Birthday Surprises

Celebrate your big day with a

birthday voucher

as a thank-you from us to you.

Explore More for Less

Enjoy

discounted local tours

and

free entry

to our Lost Close Tour. Friends and family?

30% off

, too!
+

Perks on Shift

Get a

free hot drink

every shift, plus

25% off

all food and drinks.

Team Time

From social events to team-building activities, we're all about good vibes and great company.

Give Back

Take

a paid volunteering day

each year to support causes that matter to you.

Tips & Rewards

Fair gratuities

: shared based on shifts, adding around

50p/hour

to your pay.


Summer KPI Incentives: earn

up to 1/hour extra

for smashing performance targets and

potentially earning up to an extra 500 over the summer period

.


Commissions: sales commissions for selling tours