Job Description

Job Ref:

ELI2897

Branch:

Ashdown Park

Location:

Ashdown Park, Forest Row

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Part Time

Shift pattern:

Working flexibly 5 out of 7 days

Hours per week:

30 hours per week

Posted date:

28/05/2025

Closing date:

11/07/2025

Overview:

This part-time administrative role will support the Hotel in all adminstrative operations including:


Supporting the General Manager with letters and corresspondance Managing the Revinate Guest Feedback portal and responding professionally Creating table plans, place cards and menu cards for events with accuracy and in a timely manner Supporting the sales team with circulation of function sheets Coordinating familiarisation visits, managing stationary stock, scheduling appointements and all generalist administrative tasks

Skills and Experience:

Previous experience in a busy administrative role Customer service skills and good presentation standards The understanding of dealing with confidential and sensitive information Able to use MS Office to a high standard including word, excel and outlook Excellent verbal and written communication skills Have a methodical and organised approach to your work, with excellent prioritising skills Confident in using different IT systems Attention to detail is key and accuracy in inputting data is essential




We reserve the right to close the role early if sufficient applications are received

Due to our rural location you will need your own transport

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

About Ashdown Park Hotel Country Club

:

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 16 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

Why work at Ashdown Park Hotel Country Club

:

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you!

Benefits

To support and reward our staff we offer:


Generous share of the monthly Service Charge (which is dependant upon overall sales performance)
Career development with accredited training providers Enhanced holiday programme reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team Free parking and uniform laundering services Generous 'Refer a Friend' bounty incentive Recognition awards for exceptional service Reduced price stays in all of our hotels (after successful completion of probation period) Discounts available for spa treatments and for food and beverage (after successful completion of probation period) Smart Penion Scheme which is linked to Smart Rewards which gives employees free, unlimited access to over 1200 discounts Access to Wagestream which helps you keep track of your earnings in real-time; gives you access to the wages you have earned; helps you to save wages; gives you access to a financial health score checker. For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite

About Ashdown Park Hotel Country Club:

Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

Why work at Ashdown Park Hotel Country Club:

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you!

Benefits

To support and reward our staff we offer:


A commitment to pay above the living wage Generous share of the monthly Service Charge Career development with accredited training providers Enhanced holiday programme reward scheme for long service Employee Assistance Programme - Hospitality Action Meals provided by our talented kitchen team We have plenty of free parking Generous 'Refer a Friend' bounty incentive We also have amazing recognition awards for exceptional customer service Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are!

For full details of the benefits on offer please check our website:

https://www.careersatelitehotels.co.uk/why-work-elite

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.


* service charge amount is dependent on overall sales performance