Job Description

Job Title:

General Manager

Location:

The Castle Inn Hotel, Lake District

Job Type:

Full-time | Permanent

Salary:

DOE

About Us:

Set in the stunning surroundings of the Lake District,

The Castle Inn Hotel

is a charming 60-bedroom property offering a warm blend of traditional hospitality and modern leisure facilities. With beautiful views, on-site dining, spa and leisure amenities, we attract a loyal mix of leisure guests, walkers, couples, and small group bookings.

We are now seeking a

hands-on, commercially minded General Manager

to lead our team, enhance the guest experience, and drive the business forward.

About the Role:

As General Manager, you will take full operational and commercial responsibility for the hotel, leading day-to-day activities while setting a clear strategic direction. You will inspire the team, uphold high service standards, and use your

sales and marketing experience

to increase visibility, bookings, and revenue.

Key Responsibilities:

Oversee all hotel departments including rooms, food and beverage, leisure, and housekeeping Lead, coach, and motivate departmental managers and staff Ensure exceptional guest experience and manage guest feedback proactively Develop and implement local sales, marketing, and promotional strategies Maintain control of budgets, cost management, and financial reporting Ensure compliance with all health, safety, and legal standards Represent the hotel in the local community and build strong relationships with partners

About You:

Previous experience as a Hotel General Manager or in a senior hotel leadership role Proven commercial acumen with hands-on experience in sales and marketing Strong leadership skills with a focus on team development and guest service Excellent financial, operational, and people management abilities Understanding of hotel systems and industry best practices Hospitality qualification (desirable)

Why Join Us:

Opportunity to lead a well-established hotel in a stunning national park setting Autonomy to make an impact and shape the guest experience Supportive ownership and development-focused environment Competitive salary, bonus structure, and benefits package
Job Types: Full-time, Permanent

Pay: 38,000.00-45,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Discounted or free food Employee discount Free parking Gym membership On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person