Job Description

Job Summary

We are seeking a skilled Reception supervisor / reception manager/ Genral manger/operational manger to join our team. The Receptionist will be the first point of contact for our hotel,

Duties

- Greet and assist visitors in a professional and friendly manner

- Answer and direct phone calls promptly

- Perform clerical duties, including photocopying, filing, and data entry

- Manage office supplies and maintain an organised reception area

- Schedule appointments and assist with meeting room bookings

Check in and check out process.

sponsorship could be available it all depends on the candidates meet requirements .

- Have an experience dealing with OTA / sales of bookings/ revenue

- experience dealing with hotel compliance and staff training , leadership

- prefer to have knowledge of F&B and Event bookings / organising etc

- Handle incoming and outgoing post efficiently

- Utilise computerised systems for tasks such as email correspondence and document management

Skills

- Proficient in using Google Suite for office tasks

- Strong organisational abilities to manage multiple responsibilities effectively

- Excellent phone etiquette and communication skills

- Familiarity with QuickBooks for basic financial tasks

- Previous experience in an administrative or office role is advantageous

Please note: a competitive candidate can also be offered a sponsor Visa/ work permit if needed.

Job Types: Full-time, Part-time

Pay: 24,923.00-25,870.00 per year

Benefits:

Company pension Employee discount Employee mentoring programme Flexitime Free parking On-site parking UK visa sponsorship
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative : 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person