Job Description

Located in the heart of the picturesque market town of Skipton, our hotel is known for its warm atmosphere, exceptional service, and charming blend of historic character and modern comfort. As a proud part of the local community, Skipton Hotel offers guests a memorable stay in the gateway to the Yorkshire Dales.

We are passionate about delivering outstanding experiences to every guest, and we believe that starts with a dedicated, friendly, and professional team. Whether you're just starting out in hospitality or looking to grow your career, Skipton Hotel provides a supportive environment where your skills and contributions are valued.

Role & Responsibilities

To ensure a detailed hand-over is carried out between the Late Duty Manager, Late Receptionist and yourself. To do a full walk round of all areas. To deal with all late arrivals. To complete Late Manager's lock-up procedure, read Restaurant and Bar tills and ensure full close-down supervision of all areas. Preparation of all guests bills and print-of all bills for prompt check-out. Ensure all banking duties are carried out and the relevant paperwork is completed. Ensure all up-to-date reports are ready for collection from relevant departments. Hand-over to Early Receptionist and Early Duty Manager. Float check to be completed on hand-over to early Receptionist. Collate and pass on information to other departments as necessary. Report maintenance problems in the relevant manner. Supervise Night Porters' duties and workload. Ensure all function rooms are ready for each day's business. Ensure all relevant information is passed on from Night Porters to Early Day Porter. Deal efficiently and promptly with guest requests and queries. To cover the Night Managers days off and any holidays. Ensure security and safe-keeping of the reception area, i.e. floats, keys etc. To liaise with the Night Manager for the purpose of hand-over and to discuss further development within the department. To act in accordance with the Fire Regulations. To observe all Security, Hygiene, Weights & Measures, Health & Safety Regulations. To maintain a high standard of personal hygiene and appearance at all times. To attend training courses and meetings as requested. To undertake any other duty which you may reasonably be requested to do.
Join us and be part of a team that takes pride in excellent service, teamwork, and making every guest feel right at home.

Job Type: Full-time

Pay: 28,000.00 per year

Benefits:

Company pension Cycle to work scheme Discounted or free food Free parking On-site gym On-site parking
Work Location: In person