Job Description

Job Summary

We are seeking a professional and friendly Reception Supervisor to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, a welcoming attitude, and the ability to manage multiple tasks efficiently in a dynamic environment.

Duties

Greet and welcome guests upon arrival, ensuring a positive first impression. Answer phone calls and respond to inquiries in a courteous manner. Manage appointment scheduling and maintain the reception area's organisation. Provide information about services, facilities, and events to guests. Assist with administrative tasks such as filing, data entry, and correspondence. Collaborate with other departments to ensure seamless guest services. Handle any guest complaints or issues with professionalism and care.

Skills

Previous experience of a minimum of 2 years in a hotel or similar setting is required.

Strong interpersonal skills with a focus on hospitality and guest services. Experience in human resources or supervising staff. Leadership qualities that foster a positive team environment. Excellent organisational skills with attention to detail and the ability to multitask effectively.
If you are passionate about providing outstanding service and enjoy working in a vibrant environment, we encourage you to apply for this exciting opportunity as a Receptionist.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

On-site parking
Work Location: In person