Job Description

Company Overview

At Holiday Inn, we believe the joy of travel is for everyone. We take pride in providing an affordable and enjoyable hotel experience where guests are always welcomed warmly. As the largest hotel brand in the world, we are committed to excellence in hospitality.

Summary

We are seeking a dedicated Hotel Receptionist to join our team at Holiday Inn. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and providing exceptional service throughout their stay. Your contributions will help us maintain our reputation for outstanding hospitality.

Responsibilities

Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Handle guest inquiries and resolve issues promptly to ensure satisfaction. Maintain accurate records of room availability and reservations. Provide information about hotel amenities, services, and local attractions. Assist with billing and payment processing accurately. Collaborate with other departments to enhance guest experiences.

Requirements

Proven experience in a customer service role, preferably in hospitality or hotel settings. Strong phone etiquette and communication skills. Bilingual or multilingual abilities are a plus. Excellent organizational skills with attention to detail. Ability to work flexible hours, including weekends and holidays.
If you're passionate about providing exceptional guest experiences and want to be part of a dynamic team at Holiday Inn, we invite you to apply today!

Job Type: Part-time

Schedule:

Holidays Weekend availability
Work Location: In person