welcome and greet guests
answer and direct incoming calls
register and check guests in
confirm relevant guest information
issue room keys
maintain clear and accurate records of guests
retrieve mail, packages
listen and respond to guest queries and requests both in-person and by phone
liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
complete and maintain any incident reports, daily activity reports or other reports requested by management
inform housekeeping when rooms have been vacated and are ready for cleaning
maintain a neat and orderly front desk and reception area
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: 12.21 per hour
Benefits:
Company pension
Work Location: In person
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