The main role of the Receptionist is to be the first point of contact for guests and visitors alike; whether it be greeting guests at the main entrance or taking telephone calls.
The attributes we are looking for in our candidates are:
Polite and courteous
Ability to work under pressure
Multitasking
Experience of working with Microsoft Office Packages (Excel, Word etc)
Excellent Self-Presentation
Have the ability to deal with guest queries/complaints in a polite and efficient manner, to ensure any issues are resolved immediately.
Have the ability to work alone, and as part of a team
Ability to work weekends and overtime to cover, when necessary.
Excellent telephone manner
Job Types: Part-time, Permanent
Pay: From 12.21 per hour
Schedule:
10 hour shift
12 hour shift
8 hour shift
Every weekend
Monday to Friday
Overtime
Weekend availability
Weekends only
Ability to commute/relocate:
Glasgow, G3 6TX: reliably commute or plan to relocate before starting work (required)
Experience:
Customer service: 1 year (required)
Complaint handling: 1 year (required)
Microsoft Excel: 1 year (required)
Hotel: 1 year (required)
Work Location: In person
Expected start date: 01/08/2025
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