Job Description

Are you an enthusiastic, personable individual with a knack for customer service? Pittodrie House Hotel is looking for a dedicated Hotel Receptionist to join our front-of-house team. This is a dynamic role for someone who thrives in a flexible work environment, where they'll be the first face to welcome our guests and help create memorable experiences.

Key Responsibilities:

Guest Services: Serve as the welcoming presence for all hotel guests, offering a warm, friendly greeting upon arrival, handling check-ins and check-outs efficiently.

Customer Assistance: Respond to guest inquiries, answer phone calls, and provide information about hotel amenities and local attractions.

Booking & Reservations: Manage room reservations and ensure that guest requests are accommodated as much as possible.

Daily Operations: Work independently to oversee the front desk operations, maintaining a calm and organized atmosphere.

Administrative Tasks: Handle guest payments, maintain accurate records, and assist with any other front-of-house administrative duties as needed.

Requirements:

Flexibility: Ability to work variable hours, including day and evening shifts. Shifts may vary according to business demands.

Independence: Comfortable working independently during shifts and managing responsibilities without constant supervision.

Interpersonal Skills: Excellent communication skills and a friendly, professional demeanor when interacting with guests.

Organizational Skills: Strong attention to detail with the ability to juggle multiple tasks in a busy environment.

Previous Experience: Experience in a hospitality or customer-facing role is preferred but not required.

What We Offer:

A welcoming and supportive team environment

Opportunities for professional development and growth

Competitive salary and benefits package

If you're a people-oriented individual with a passion for hospitality and the flexibility to adapt to a varied shift schedule, we'd love to hear from you!

Apply Today! Send your CV and a brief cover letter detailing why you'd be a great fit for the Pittodrie House Hotel team.

Job Types: Full-time, Part-time

Expected hours: 24 - 40 per week

Additional pay:

Tips
Benefits:

Discounted or free food Employee discount Flexitime On-site parking
Schedule:

8 hour shift Weekend availability
Ability to commute/relocate:

Inverurie AB51 5HE: reliably commute or plan to relocate before starting work (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Hotel Receptionist