Job Description

Hotel Receptionist - DoubleTree by Hilton Liverpool

Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced hospitality environment where no two days are the same? If so, we'd love you to join our team at the DoubleTree by Hilton Liverpool.

As the first point of contact for our guests, you'll play a key role in creating a warm welcome, ensuring every stay is memorable, and actively promoting our outlets -- including

Koukash Bar & Grill

,

Cafe Mosaic

, and the

Eforea Spa

.

What we offer:

Competitive salary plus service incentives Hilton staff benefits including worldwide discounted stays Training and development with career progression opportunities Supportive, friendly team environment in a luxury 4-star city centre hotel

About the Role:

As a

Hotel Receptionist

, you will:

Provide a warm and professional welcome to all guests Manage check-in and check-out processes efficiently Handle guest queries, complaints, and requests with confidence and care Process reservations and room allocations Ensure accurate billing and payment handling Promote hotel facilities and outlets, including dining at

Koukash

, relaxing at

Eforea Spa

, and enjoying

Cafe Mosaic

Communicate effectively with other hotel departments to deliver seamless service
If you have excellent communication skills, strong attention to detail, and a passion for customer service, we want to hear from you!

Apply today and be part of a hotel team where hospitality is at the heart of everything we do.

Job Type: Full-time

Pay: 25,792.00 per year

Benefits:

Canteen Company pension Employee discount
Application question(s):

Do you have at least one year's experience working as a hotel receptionist in the UK?
Work Location: In person