Job Description

Job Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, a strong sense of hospitality, and the ability to manage multiple tasks efficiently.

Responsibilities

Greet and welcome guests as they arrive, ensuring a positive first impression. Answer incoming calls with professionalism and courtesy, demonstrating excellent phone etiquette. Manage the reception area, keeping it organised and presentable at all times. Assist with guest inquiries and provide information about services, facilities, and local attractions. Schedule appointments and maintain an organised calendar for staff members. Handle administrative tasks such as filing, data entry, and managing correspondence. Collaborate with other departments to ensure seamless guest experiences. Maintain confidentiality of sensitive information in accordance with company policies.

Skills

Strong phone etiquette with the ability to communicate clearly and effectively. Bilingual or multilingual capabilities are highly desirable to cater to diverse clientele. Previous experience in hospitality or guest services is an advantage, particularly within a hotel environment. Excellent interpersonal skills with a warm and welcoming demeanour. Ability to multitask in a fast-paced environment while maintaining attention to detail. Proficient in using office equipment and software applications relevant to the role.
If you are passionate about providing outstanding service and enjoy working in a dynamic environment, we encourage you to apply for this exciting opportunity as a Receptionist.

Job Type: Full-time

Pay: Up to 24,500.00 per year

Benefits:

Company pension
Work Location: In person