Job Description

Receptionist - The Old Bell Hotel, Malmesbury

12.21 - 12.50 per hour + tips
Full-time (40 hours per week), in person

Join our friendly team at The Old Bell Hotel - England's oldest hotel - and be the welcoming face for our guests.

Responsibilities

Respond to guest requests in a timely, friendly and efficient manner Ensure knowledge of the hotel and opening times for all areas Check guests in and out of the hotel in a friendly manner Provide an excellent service to all guests throughout the hotel Ensure guest satisfaction throughout their stay Booking guests in over the phone and in person for a stay Be confident, reliable and work well as part of a team Take payments for guests stays Ensure the reception and surrounding areas are clean and presentable Assist with administrative and clerical tasks as needed Other duties as assigned.
What we are looking for:

To have a genuine and warm approach, with stand out people skills Good communication skills, and level of English - both written and spoken Proficient in Microsoft Office Suite and other necessary computer programs Ability to maintain a positive, friendly attitude even under pressure Excellent organizational and multitasking skills Professional attitude and appearance Previous experience is preferred but we are more interested in your passion for great customer service and exceptional people skills

Perks you'll love

Free/discounted food Staff discounts Free Gym membership Tips on top of hourly pay
Bring your energy, reliability, and passion for service--and we'll give you the chance to shine in a supportive, historic setting.

Apply now to start your hospitality journey with us!

Job Type: Full-time

Pay: 12.21-12.50 per hour

Benefits:

Discounted or free food Employee discount
Work Location: In person