Job Description

We are seeking a reliable and organised Part Time Hotel Receptionist to join our team for 2 midweek shifts per week. Days can change and shifts are 7am to 3pm or 2pm to 10pm. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our clients and visitors. The ideal candidate will have excellent communication skills, be proficient in office administration tasks, and have a strong attention to detail.

Responsibilities/ Main Duties:

Greet all guests in a friendly and welcoming manner.

Gain general knowledge of the company and properties to enable to answer any queries.

Gain local knowledge on transport/ tourist attractions and local amenities.

Gain knowledge of computer system/ books so that all day-to-day business is completed as per training.

When checking guests into the hotel enquire on wake up calls, newspaper and if they require dinner.

Take guest to room and explain all facilities.

Make sure all charges are added to the bill.

Answer the telephone promptly and professionally.

Have knowledge of PDQ machines to enable a X or Z reading as appropriate to complete cash reconciliation's

For security keep the cash taken safe.

For security ensure all keys are returned to reception when guests leave the hotel.

Ensure that guests are asked if they enjoyed their stay and record any relevant comments.

Carry out any reasonable duties related to the needs of the business that are within your capabilities.

If you are a friendly and organised individual with excellent communication skills, we would love to hear from you. Join our team as a Receptionist and contribute to creating a positive experience for our clients. Apply today!

Job Types: Part-time, Permanent

Pay: 10,400.00 per year

Expected hours: 16 per week

Benefits:

Discounted or free food Free parking
Experience:

Customer service: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person