An exciting opportunity has become available to join the award winning Eastbury Hotel & Spa as a full time Hotel Receptionist.
The Eastbury is a luxury 26 bedroom town house hotel and spa located in the town of Sherborne, Dorset and currently holds a 5 star Accommodation rating. Not only does The Eastbury boast 26 bedrooms, we also have a self catering cottage next door, a spa onsite and a Restaurant serving breakfast, afternoon teas and catering for events.
The ideal candidate will have experience in a Reception/Front of house role as well as having admin experience, have a warm and friendly personality and be willing to work a range of shifts between the hours of 8am and 9pm. Each week you will work 40 hours over 5 days. We have an early shift pattern starting at 8am until 4pm or a late shift starting at 1pm until 9pm. These hours could slightly change depending on the needs of the business. You would work a mix of these shifts.
Essential skills:
- Communication skills
- Organisational skills
- High standard of customer service skills dealing with a variety of situations
- Be able to work as part of a team and on your own
Must also be available to work extra shifts to cover team holidays and sickness if needed. Proficiency in hotel PMS/booking systems highly beneficial however good IT, customer service and administrative skills are essential.
Please note, this role will involve working evenings, weekends, bank holidays and Christmas (including Christmas Day) New Year (including New Years Eve and New Years Day).
In this role you will be the first point of contact with everyone who walks through the doors whether that be suppliers, delivery drivers, staff or guests
This is a very customer focused role and requires someone who is bubbly & confident talking to new people and happy to interact with guests, we have a wide range of clientle and someone who can talk to people from all walks of life is a must.
Some other duties might include but not limited to:
- Providing a concierge service.
- Light levels of housekeeping.
- Helping restaurant with drink orders & food orders.
Salary can be negotiated depending on experience.
Job Type: Full-time
Pay: 25,400.00 per year
Additional pay:
Performance bonus
Tips
Benefits:
Discounted or free food
Employee discount
Free parking
On-site parking
Schedule:
Holidays
Overtime
Weekend availability
Work Location: In person
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