Job Description

About us

The Skipton Hotel, formerly Rendezvous, is now part of Amaze Hotels.. a growing family-owned collection of hotels across the country.

Overview: We are seeking a skilled Hotel Receptionist to join our team in providing exceptional guest services at our hotel. The ideal candidate will possess excellent phone etiquette, and have a strong background in hospitality.

Duties: - Greet and check-in guests in a friendly and professional manner - Handle guest enquiries, requests, and complaints promptly and courteously - Manage reservations and cancellations efficiently - Provide information about hotel facilities, services, and local attractions - Answer phone calls and direct them to the appropriate department - Assist with administrative tasks such as filing, data entry, and correspondence - Ensure the reception area is tidy and presentable

Skills: - Proficiency in multiple languages to assist international guests - Excellent phone etiquette and communication skills - Strong guest service orientation with a passion for hospitality - Ability to work effectively in a fast-paced environment - Bilingual proficiency is an advantage

Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests in a dynamic hospitality setting.

Pay: 12.21 per hour

Additional pay:

Commission pay Tips
Benefits:

Canteen Company pension Cycle to work scheme Discounted or free food Employee discount Free fitness classes Free parking Gym membership On-site gym On-site parking
Schedule:

8 hour shift Day shift Weekend availability
Work Location: In person