Who we are...
The Castle at Taunton is one of the UK's most historic & prestigious 4 Star Hotels, having been at the forefront of British cuisine for 40 years. We also operate Brazz, which since 1998 has provided the blueprint for British Brasseries across the country.
The position...
The reception team are responsible for providing a friendly, welcoming and efficient service to all guests. Previous experience in a reception role is required.
This is a permanent FULL TIME position.
Shifts are 6:30 am - 2:30 pm or 2:15 pm - 10:30 pm
Working 5 days out of 7 including some weekends and bank holidays, overtime and covering shifts will also be available.
Key Skills required:
Excellent Spoken English
Ability to work unsupervised
Good administrative skills
Excellent interpersonal skills including telephone manner
Ability to remain calm under pressure and in challenging situations
Day to day Duties:
Meet and greet guests in an efficient and friendly manner
Be responsible for efficient and accurate accounting on guest bills
Making bookings for both the hotel and restaurant via telephone and email
Undertake general office duties including filing, emails and telephone calls
Job Types: Full-time, Permanent
Pay: 20,000.00-26,000.00 per year
Benefits:
Discounted or free food
Employee discount
Store discount
Ability to commute/relocate:
Taunton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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