Job Description

Company Overview

Wild Oak Group Ltd is a fast-growing family-owned hospitality business located on the south coast of Great Britain. We are dedicated to providing exceptional service every time, and we pride ourselves on our friendly and authentic approach to hospitality.

Summary

As a Hotel Supervisor at Wild Oak Group Ltd, you will play a pivotal role in ensuring the smooth operation of our hotel, delivering outstanding guest experiences, and leading a passionate team. This position is essential to upholding our commitment to exceptional service and fostering a welcoming environment.

Responsibilities

Manage guest services operations, addressing any issues or concerns promptly. Maintain hotel policies and procedures in line with company standards. Collaborate with other departments to enhance overall guest satisfaction. Ensure compliance with health and safety regulations.

Requirements

Proven experience in hotel work or a similar role within the hospitality industry. Strong leadership skills with the ability to inspire and develop a team. Excellent communication skills; multilingual abilities are a plus. Demonstrated knowledge of guest services and hospitality best practices.
If you are passionate about hospitality and ready to lead a dedicated team in delivering exceptional service, we invite you to apply today and become part of the Wild Oak Group family!

Job Type: Full-time

Pay: 12.50-13.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Company pension Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person