We are a leading company in the Catering & Hospitality industry, dedicated to providing exceptional service and experiences to our guests. As a House Host, you will play a crucial role in ensuring our guests feel welcomed and valued.
Responsibilities
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Welcome guests with a warm and friendly demeanor
Manage check-ins and check-outs efficiently
Handle guest inquiries and provide accurate information about the facilities and local area
Coordinate with other departments to ensure guest needs are met promptly
Assist in resolving guest issues and complaints professionally
Maintain a tidy and organized reception area
Support with administrative tasks such as booking reservations and handling payments
Qualifications
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Previous experience in a customer-facing role
Excellent communication and interpersonal skills
Strong organizational abilities
Proficiency in using reservation and booking systems
Ability to work effectively in a fast-paced environment
A friendly and welcoming attitude
Benefits
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Working with us, you can expect:
Competitive salary
Opportunities for career development and growth
A supportive and inclusive work environment
Training and learning opportunities
Employee discounts on our services
If you are passionate about hospitality and creating memorable experiences for guests, we would love to hear from you. Join our team and be part of delivering exceptional service in the heart of Nottingham!
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