Job Description

Would you like to work to work at a home that is well-positioned for exploring the city's rich heritage including attractions such as Cathedrals, Museums and renowned Gardens as well as nature spots like Brimham Rocks?


if you on an easy commute, local to the area or a driver this role could be for you!

Reporting into the Location Manager responsibilities will include:

Ensuring that the location is clean, pleasant and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

Customer service NVQ2 would be advantageous. Previous cleaning experience and knowledge is desirable. Use of cleaning products in a safe manner. Knowledge of cleaning procedures including use of equipment e.g. carpet cleaners. Understanding of data protection and confidentiality and the safeguarding of vulnerable adults. Health & safety in the workplace including Control of Substances Harmful to Health (COSHH).

Required skills:

Well organized with good time management skills. Strong interpersonal and empathy skills and a friendly personality. Able to work individually and as part of a team. Ability to prioritise and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We are proud to have an LGBT+ resident group, and also BAME, LGBT+ and Disabled colleague networks. These work closely with the organisation to celebrate diversity, address concerns, review policy and practice and empower their members. We recruit, train and promote without discrimination on the basis of race, religion, colour, sex or gender identity, sexual orientation, disability, age or other protected status. One of our values is 'respect', therefore we do not accept harassment or discrimination from any colleague, resident or third party.

Please note: This role is not available for candidates seeking sponsorship

Borrage House in Ripon is home to well trained and helpful staff with rooms for up to 40 residents. At Anchor, we pride ourselves in providing 24-hour care and specialised services for elderly people, the beauty of our grounds, the quality of our catering and our engaging activities we deliver.


We are a very friendly team; we pride ourselves on the warm, welcoming and homely atmosphere which puts residents are at the heart of everything we do Rated Good by CQQ 5 star rated kitchen preparing home cooked, quality meals daily from fresh, seasonal ingredients

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.


We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

Gym, fitness and wellbeing discounts Mental health support Flexible working options

Finance

Pension plan - contribute between 4% and 8% and we'll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more

Career

Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated rewards website

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.


We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.


We are a member of Inclusive Employers, a Stonewall Diversity Champion and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.