Job Description

Do you like the idea of working in a 5-star, 16th century manor house which is home to Acleaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as 'the Enchanted Place on the Hill'



Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Acleaf - Our four rosette, Michelin Star Restaurant



Employee Benefits

Tronc / Service charge (Food & Beverage Departments only) Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa 20% discount on Fistral Spa & Gaia Spa treatments 25% discount on food & beverage throughout the hotels and restaurants 50% discount on bed & breakfast stays throughout the hotels Friends & Family rates across the group Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/ Access to Wagestream - https://wagestream.com/en/ Length of Service rewards

Key Attributes

Experience of managing high end hotel housekeeping departments Ability to organise, support and develop a team Up to date knowledge of legislation & current best practice A team player An excellent eye for the small detail Ability to work with a diverse team

Role & Responsibilities:

Manage the department as outlined in the HOD Managers manual Manage the daily activities of the Housekeeping department to include appropriate cleaning of all rooms, corridors, guest lounges, washrooms, restaurant areas and all public spaces. Ensure periodic deep clean is carried out within hotel areas Conduct quarterly H&S safety checks within hotel to meet legislation Carry out monthly and weekly stock counts and order as per policy Carry out monthly room audits with support of Front of House Manager Attend weekly meetings as required Planning, organising and directing team members to ensure the highest degree of guest satisfaction is met. Daily supervision of the housekeeping staff, including the room attendants, public areas, turndown and laundry teams Purchase, re-order and maintain housekeeping supplies and inventory. Conduct pre-arrival inspections of all rooms prior to guest arrivals Recruit and train all new housekeeping staff members. Maintain the housekeeping budget through control of labour and resources. Uphold the highest standards of cleanliness, safety, and conduct to meet hotels standards. Knowledge of COSHH and safety standards within Housekeeping department. Ensures the proper maintenance of all equipment; Make arrangements for repair and/or replacement of used and damaged equipment with maintenance team. To ensure good working relationship with all other departments and communicate information throughout the hotel. To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid. All other duties as required



INDMANAGE