Job Description

We are seeking an experienced Housekeeping & Laundry Manager to lead our housekeeping and laundry operations, ensuring exceptional cleanliness, service standards and guest satisfaction across our 4hotel.

The Role

You will oversee daily housekeeping and laundry functions, manage and develop the team, uphold high-quality standards, and ensure full compliance with health, safety, and hygiene requirements. The role requires strong leadership, operational efficiency, and the ability to foster a positive, high-performing team culture that reflects the Comis values.

Key Responsibilities

Lead, train and manage housekeeping and laundry teams Oversee room cleaning, public areas, and all laundry operations Conduct inspections and drive quality improvements Manage budgets, stock, and resources effectively Respond to guest requests professionally and promptly Ensure compliance with health, safety, and environmental standards Maintain records, schedules, KPIs and departmental reports Collaborate with other departments to ensure seamless hotel operations

About You

3-5 years' experience in housekeeping/laundry management (min. 2 years at managerial level) Strong leadership, communication, and organisational skills Excellent attention to detail and commitment to delivering 4 standards
Knowledge of housekeeping procedures, equipment, and health & safety regulations Proficient in housekeeping systems, PMS and MS Office Outstanding people skills and a passion for motivating and mentoring teams Passionate about hospitality and delivering exceptional guest experiences Flexible and resilient with a positive, can-do attitude Ability to work varied hours including evenings, weekends, and bank holidays Eligible to work in the Isle of Man.

Hours:

Full-time, 40 hours per week across 5 days. Flexibility, including occasional weekends and additional hours during events, is required.

As a small business, we expect all colleagues to demonstrate flexibility and support wider operations when needed.

Location: Comis Hotel & Golf Resort Mount Murray Santon, Isle of Man, IM4 2HT

Salary: Depend on experience

Job Type: Full Time, Permanent

How to Apply

If you are passionate about hospitality and ready to lead a team in delivering exceptional service, we'd love to hear from you. Please send your CV and cover letter.

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. If you have not heard from us within two weeks of the closing date, please assume your application has been unsuccessful.

STRICTLY NO AGENCIES

Recruitment agencies: Please do not send unsolicited CVs to our HR team or to any of our employees. The company accepts no responsibility for fees associated with unsolicited applications.

Job Types: Full-time, Permanent

Work Location: In person