Job Description

This is a full time position, 37.5 hours per week, on a 5 in 7 basis. As we are 24-hour, 7 day per week operation, the normal working day covers weekends and bank holidays, these form part of your normal working week. It will involve morning, day and evening shifts.

Job purpose:

To support the housekeeping department to ensure that the needs of the business and guest are met in line with the brand and company standards and legal requirements

Essential & Desirable Job Criteria

Essential

Ability to work under pressure Verbal communication skills Attention to detail Ability to work in a team and on own initiative Good timekeeping Be capable of lifting and moving heavy loads

Desirable

Knowledge of COSHH
This role will involve long periods of standing and walking together with heavy lifting. Industrial cleaning equipment and chemicals are involved in this job. Full training will be provided. The role will cover a variety of shifts and will involve weekend work

Role Competencies:

Planning Timescales:

To deliver clean linen from the laundry/store to linen stores to the required levels

To assist with the weekly departmental guest supply stock take and monthly linen stock take

Skill Level:

Cleaning of carpets and upholstery

To ensure the proper usage of chemicals/cleaning supplies, machinery and departmental linen. To have full knowledge and understanding of all the chemical products utilised, their storage and the disposal of all toxic products

Communication:

To carry out guest requests in a timely manner

To report any left items in line with the lost property procedure

To report and follow up on any maintenance defects or issues

Budget Management:

To ensure waste of products and sundries is kept to a minimum

Operating Parameters:

To ensure the supply of clean linen and guest supplies to the housekeeping stores in line with business demand and the removal of soiled linen and waste from guest bedrooms

To facilitate the changing of bedroom and bed configurations

To receive, check and transport housekeeping deliveries within the hotel

To carry out deep and periodical cleaning of bedrooms and public areas

To supply clean linen to linen stores and removal of soiled linen and waste from the guest bedrooms and deliver to the laundry department and dispose of the waste in an efficient and timely manner.

To carry out deep and periodical cleaning within the guest bedrooms and bathrooms to the required standard

To carry out deep and periodical cleaning within the hotel public areas

To stock room attendant store areas with the required level of guest supplies and the chemical dispenser

To clean and maintain the standard within all departmental back of house service areas and stores

To carry out requests not limited to replacing shower curtains, net curtains, bed striping, bedmaking, mattress turns,

Distribution of guest supplies and operating equipment within the department

Receiving and checking housekeeping deliveries and transporting them to the appropriate stores

To carry out any reasonable request required by hotel management and hotel guests. This role may extend to cleaning and finishing guest bedrooms, bathrooms and the public areas to brand standard and washing, drying and finishing bedroom and food and beverage linen as well as guest and staff laundry

Comply with brand standards, health and safety, fire and control of substances hazardous to health regulations

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Benefits:

Additional leave Bereavement leave Company events Company pension Employee discount Free parking Gym membership On-site parking
Work Location: In person