Job Description

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Free Meals on Duty:

Enjoy complimentary meals while at work.

Uniform Provided

: A professional uniform is supplied for all employees.

Explore Discounts:

A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.

Pension Scheme:

Participation in The People's Pension.

Employee Assistance Programme

: Free and confidential support for various challenges, including financial advice, stress, and health issues.

Career Development:

Opportunities for career growth and internal transfers within Marriott's global network.

Training and Development:

Access to training programs to enhance your skills and advance your career.

Responsibilities:

Here's what your journey with us entails:

Keeping the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensuring compliance with all housekeeping policies, standards and procedures. Establishing goals and objectives for all areas of responsibility. Directing staff to strive for continuous improvement in all areas of responsibility. Initiating and maintaining an effective inspection program including rooms; public areas; associates' work and locker areas; storage areas; recreation areas; laundry areas; garage and grounds. Developing hotel general cleaning schedule and managing execution of work. Understanding and communicating to staff the operating and maintenance procedures of all departmental equipment. Supervising and approving the budgeting and ordering of guestroom and cleaning supplies. Being aware of hotel's layout and facilities. Ensuring all rooms correspond with lists given, reporting any discrepancies immediately to Office Coordinator/ Front Desk/ Rooms Controller. Reporting any maintenance issues immediately. Complying with COSHH and Health and Safety Standards. Following the lost property procedures. Complying with Brand Standards when cleaning and getting each room ready for the guest arrival. Delivering an exceptionally high standard of five-star luxury lifestyle service for every guest interaction. Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times. Carrying out other duties that may be required to ensure the overall hotel operation is properly maintained

Safety and Company Policies:

Follow all company and safety and security policies and procedures. Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager. Complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information. Communicate with others using clear and professional language. Develop and maintain positive working relationships with others. Support the team to reach common goals. Listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications:

Related Work Experience: At least 1 year of related work experience, as a Housekeeping Supervisor

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

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