Job Description

Our Group

Joivy is the first comprehensive residential platform in Europe offering a wide range of living spaces to its users: coliving, vacation rentals, student housing, multifamily and coworking. We also support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management and marketing strategies.


Joivy has 400 employees (average age 32 and over 30 countries of origin), 50 destinations, and 7 countries (Italy, Spain, France, Portugal, UK, Luxembourg and Bulgaria). Joivy combines the unique experience of DoveVivo, DoveVivo Campus, ALTIDO, Chez-Nestor and Open with the goal of enthusiastically innovating the European residential market. Joivy Invest, a Business Unit focused on real estate investments.

Joivy Scotland

JOIVY has established a reputation in Edinburgh as a premium rental management company focusing on adopting a hospitality attitude to property management.


JOIVY manages over 160 homes for individual owners, 60 for B2B clients and several apartment hotels. As we continue to grow our portfolio of high-quality serviced apartments, hotels, long-lets and rural retreats we also look towards our future growth throughout Scotland and maintaining the best possible service to both Guests and Clients.

Purpose of the role

The Housekeeping Supervisor, based at our Grove House Hotel, is responsible for overseeing the housekeeping operations to ensure the highest standards of cleanliness, hygiene, and presentation are maintained throughout the hotel. This role ensures that guest rooms, public areas, and back-of-house spaces are consistently cleaned and maintained to meet brand standards and guest expectations. The supervisor leads and motivates the housekeeping team, coordinates daily activities, and ensures compliance with health and safety regulations.

Key Responsibilities

Main duties include but are not limited to:

Supervise and coordinate the daily activities of housekeeping staff Inspect guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to hotel standards. Perform cleaning duties when necessary, including guest rooms, public areas, and emergency situations requiring immediate attention. Train new housekeeping staff and provide ongoing coaching and support to ensure high performance. Monitor inventory levels of cleaning supplies and linen; place orders as needed to maintain stock. Develop and manage cleaning schedules to ensure timely and efficient room turnover. Ensure compliance with health, safety, and hygiene standards across all cleaning operations. Collaborate with other departments (e.g., Front-Desk, Maintenance) to ensure smooth operations and guest satisfaction. Maintain accurate records of staff attendance, room inspections, and cleaning activities.

Requirements

Minimum 1 year hotel or serviced apartment housekeeping experience

Compensation

26,500 per annum for 40 hours per week (excluding lunch breaks) 33 days including Bank Holidays Pension contributions

Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria.

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