Job Description

Housing and Community Support Worker

Location

: Based at our Keynsham office with travel across the area required

Salary

: 27,395 full time (pro rata if part time)

Job Type

: Full-time (37.5 hours per week) or Part-time (from 15 to 30 hours)

Do you have a passion for supporting individuals to live independently and improve their quality of life? Are you experienced in working with benefits and housing?

About the Role

We are seeking a compassionate and proactive

Housing and Community Support Worker

to join our dedicated team. You will provide essential support to individuals with learning disabilities, mental health and Deaf in varying situations, ensuring they have the resources and assistance needed to maintain their independence and improve their quality of life.

Your work will involve close collaboration with clients in their homes and community, offering guidance and emotional support to address a range of needs, with housing, tenancies, utilities, budgeting, bill paying, debt, and benefits. You will have the opportunity to make a significant impact on the lives of those in your support, guiding them towards achieving their personal outcomes and fostering a sense of self-sufficiency. The role requires flexibility and adaptability as you will work with a variety of clients across different locations.

If you are passionate about supporting others and possess strong communication and problem-solving skills, we invite you to apply for this rewarding position and be part of a service that truly changes lives.

Key Responsibilities

Provide one-on-one support to clients in need across various locations in BaNES.

Assist clients with practical tasks such as budgeting, all aspects of housing support, addressing debt and maintaining their living environments.

Support clients in accessing community resources, benefits, and services.

Maintain accurate and confidential records of client interactions and progress.

Collaborate with multidisciplinary teams to enhance service delivery and client outcomes.

Encourage and empower clients to set and achieve personal outcomes, fostering their independence.

Role Requirements

Access to reliable personal transportation is essential for this role due to the area you are required to cover.

A compassionate and empathetic approach to client support.

Strong communication skills, both verbal and written.

Experience in a working within the benefits systems is highly desirable.

Ability to work independently and manage time effectively.

Flexibility to adapt to changing client needs and environments.

Knowledge of housing support services and community resources.

Why Join Us?

28 days (pro-rata) annual leave entitlement (including public holidays), increases up to 35 days (pro-rata) with length of service

Business mileage paid at 45p per mile

Excellent induction and training programme

Opportunity to complete the Level 3 Diploma in Health and Social Care

Prospects for progression within the company - many of our support workers have gone on to become Team Leaders, Assistant Managers, Trainee Managers and Service Managers with us

Company sick pay

Company pension scheme

Life assurance cover of twice your annual salary (subject to rules of the scheme)

Family friendly/work-life balance policies

Free DBS check every 3 years

Occupational health provision

Employee Assistance Programme - 24 hour access to a counselling and legal helpline

About Us

Freeways is a local charity that supports adults with learning disabilities. We are a highly regarded provider of supported living services and residential care. We are passionate

Job Types: Full-time, Part-time, Permanent

Pay: 27,395.00 per year

Expected hours: 15 - 37.5 per week

Benefits:

Company pension Health & wellbeing programme Sick pay
Language:

English (preferred)
Work Location: In person

Reference ID: HCSWAUG25