Job Description

Application via company website only (tollcross-ha.org.uk)

Will not accept CVs or application via Indeed.

We are seeking to recruit an energised, highly motivated professional to fill this challenging and rewarding role. It is a fantastic opportunity for someone who may already work in the housing sector, or someone working within a similar environment to seize an opportunity to work within the social housing sector.

Essential criteria:

1. Customer focussed, with excellent interpersonal and communication skills.

2. A commitment to make a difference to people's lives.

3. Experience of managing a challenging workload in a busy environment.

You will become a familiar face in our communities and be empowered to deliver "right first time" services for our customers. You will also be required to operate in an ever-changing environment, where a flexible approach is necessary.

Working as part of the Housing Management Team, but liaising with other departments, the role requires a reliable individual with excellent communication skills and have an ability to adapt these skills in different situations.

We provide:

- an excellent place to work, with a commitment our people.

- a positive work-life balance, with a generous leave package.

- a place to develop and advance within your career.

- an ability to plan for your future with generous pension options.

How to apply:

Download an application form from our website and return to us by Sunday 15 February 2026.

Late applications and CVs will not be accepted.

Interviews will be held Thursday 26 February 2026.

We will notify all applicants of the outcome of their application via email.

We recognise the benefits of having a diverse community of employees and are committed to being an inclusive organisation where everyone is treated with respect, dignity and where there is equal opportunity for all.

We encourage applications from disabled people and will offer an interview to those who meet the minimum criteria as identified in the job description & person specification. While we have no policy of treating other protected characteristics more favourably, we would welcome applications from under-represented groups within our employee team.

Registered Scottish Charity No.SC040876 | Registered with the Scottish Housing Regulator No.197 | Registered Property Factor No.PF000261 | Registered Society under Co-operative and Community Benefit Societies Act 2014 No.1798RS

Local people, local control.

Job Types: Full-time, Permanent

Pay: 34,745.00-37,984.00 per year

Benefits:

Bereavement leave Company events Company pension Enhanced maternity leave Enhanced paternity leave Flexitime Free parking Life insurance On-site parking Sick pay
Work Location: In person