Job Description

To undertake all housing and business management functions to an excellent standard, including the provision of a customer focused services and the efficient management of the housing provisions. Including Void & Allocations, Rent Accounts, Tenancy Management . At all times, provide a responsive and customer orientated service, having regard to the Associations policies and procedures and any relevant legislation.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
About you
A good general or technical education beyond GCSE e.g. 2 or more A Levels/NVQ3 or vocabulary, verbal reasoning and numerical skills to the equivalent ability level.
Excellent customer service skills.
Experience of undertaking a social housing role.
Good organisational, time management & prioritisation skills with the ability to meet deadlines & to determine an appropriate course of action in spite of changing demands.
About us
We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.
We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.
Everyone deserves a home, it`s a place from which we build our future, we thrive at home.
We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.
Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.
We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:

• We believe our customer is everything

• We are one team

• We are supportive and caring

• We are business-minded for social purpose

• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams

• 20 days annual holiday entitlement, increasing to 22 days

• Opportunity to buy or sell annual leave

• A defined contribution pension scheme GSA matches up to 6% contributions

• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

• Access to Blue Light discount card membership

• Confidential Employee Assistance Programme (EAP).

• Cycle to work Scheme

• Eligible for occupational sick pay

How to apply
Email your Cv to or click apply now.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Skills Required