Job Description

Why Join MYSHON?

25 days annual leave

plus bank holidays

24/7 Employee Assistance Programme (EAP)

- emotional & practical support whenever you need it

Company pension scheme

- plan for your future

Life insurance

- peace of mind for you and your loved ones

Sick pay

- because your health matters

Winter Flu Vaccination -

helping you stay healthy through the colder months

Referral programme

- earn rewards by recommending great people

Lone worker safety device

- ensuring you're supported, even when working alone

Ongoing training & development

- build your skills and progress your career
Join a supportive team that makes a real impact in people's lives every day

About Myshon

Myshon aims to support independent living for vulnerable adults, understanding that everyone is individual and may need tailored support.

Specialist Supported Housing provides homes for people with a wide range of needs including; learning disabilities, autism, complex needs and mental health.

Myshon works closely with local authorities, the regulator of social housing and commissioning bodies in order to collaborate and deliver specialist housing for people with a wide range of needs.

Typically, Myshon will contract to an RP and CQC Registered Care Provider who together deliver the specialist care package and Intensive Housing Management needed for a particular scheme.

What We Do:

We employ a regional management team of housing support managers and officers and maintenance technicians who assist with tenant needs and the management of assets. We also have a network of trusted sub-contractors. We partner with Care Providers who provide specialist support to tenants depending on their assessed needs, including helping them to maintain their tenancies, pay their bills, improve their wellbeing, and learn to manage day-to-day activities more independently.

Overall purpose of the role:

To ensure high-quality lead support is given to each individual with a wide range of needs. Offering support with daily living and promoting independence where it is needed. This requires you to work closely with external agencies and your colleagues. You will be expected to adhere to all Myshon policies and procedures whilst undertaking your duties.

Key responsibilities:

1. Work closely with Care Providers, receive referrals for Specialised Supported Accommodation, complete tenancy sign-ups and provide ongoing intensive housing management tasks.

2. Monitor, identify and promote practice that safeguards individuals and follow the whistle blowing procedure to raise any concerns.

4. Listen and promptly deal with any issues and liaise with the regional housing manager where needed to support with this

5. Liaise with appropriate external professionals in respect of tenants changing needs.

6. Inspect areas within the properties in order to arrange repairs and decorations and to ensure rooms are ready for new tenants to move in to. This includes promoting safe and clean use of communal areas and private rooms within the property.

7. Ensure relevant health and safety checks are carried out in accordance with the policies and procedures and report any issues.

8. Participate in team meetings, new initiatives and future changes to improve service delivery.

9. Work in a person-centred approach, with individuals at the forefront of what we do.

10. Ensure work practices meet Health & Safety requirements and adhere to the companies Equality and Diversity policy.

11. Respect confidentiality and data protection regulations (GDPR) at all times.

12. Work with the housing manager to provide advice and support to tenants with regard to neighbour disputes, harassment and any other housing related occupancy issues e.g. security - to include liaison with third party agencies where appropriate e.g. police, care staff, social services etc

13. Complete relevant paperwork which supports the tenants needs.

14. To participate in training which is relevant to your role to meet the needs of individuals and to progress your skills and knowledge.

15. To monitor the security within the property and report any concerns.

16. To work in a professional manner at all times.

17. Other tasks that may be requested from time to time by your manager which are not in the , but which reflect the general nature and level of the job.

18. Ensure that MYSHON policies & procedures are adhered to.

What We're Looking For

We're looking for someone proactive, compassionate, and committed to making a difference, who is able to work 40 hours per week and is willing to travel as required for the role.

Essential requirements:

Full UK driving licence

(required) Be prepared to travel large distances, the accommodation in questions is based in the following areas - Leeds , Bradford, York, Hull, Warrington , Derby and surrounding areas Strong communication skills - written, verbal, and listening Basic IT skills - Outlook, Word, and Excel Previous experience working with vulnerable adults in supported housing settings Willingness to undergo an

enhanced DBS check

Sound Like You?

If you're passionate about empowering others and want to join a growing, purpose-driven organisation,

apply today

and help us build safer, more supportive communities--one person at a time.

#Housing Support Officer #Supported Housing Officer #Housing and Support Coordinator #Housing Liaison Officer

Job Types: Full-time, Permanent

Pay: 13.39 per hour

Expected hours: 40 per week

Experience:

Working with Vulnerable Adults: 1 year (required) Supported Accommodation: 1 year (required)
Licence/Certification:

Driving Licence & access to a vehicle (required)
Work Location: In person