Job Description

About Us:

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Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations.





Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it's impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today - a budding Spielberg with a world of opportunity at his feet.





Please view the extraordinary story of the Impossible Dream

here

.

The Role:

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As a Programme Manager, you too can make a powerful contribution. You'll be joining the Housing Services Programme Management Office (PMO), which sits within the Housing Transformation Team. We're a small, well-regarded team that value purpose, flexibility, and positivity. Ideas are encouraged, as is collaboration and developing your skillset. Always customer-focused, our work is at heart of strategic change within Westminster's housing strategy, benefitting residents.





The Programme Manager will be helping to shape, communicate, govern and coordinate delivery of change across the Housing & Commercial Partnerships (HCP) directorate. You'll be responsible for ensuring that the team's work aligns with the council's Fairer Westminster Strategy and Fairer Housing Plan. Alongside senior members of the Housing Team, you'll embed proportionate portfolio governance, improve the communication of and visibility of change activity, and support better decision-making across the directorate. We believe in promoting structured delivery without unnecessary bureaucracy. To achieve this, you'll track programme-level delivery and risks, ensuring timely, accurate reporting to stakeholders. From project teams to senior officers to elected Members, you'll build strong relationships across the council, all while encouraging an outcome-focused delivery for our residents.





Purpose, autonomy and influence are all key to this role. While you'll be well-supported by the team, you'll also need to show initiative in manging your own shifting and complex workload. You're enthused by the opportunity to help others succeed and like to be values-led in your approach to work. Our team have varied professional backgrounds but are unified by a drive to deliver effective, people-focused outcomes for the residents of Westminster.





Please refer to the

for more information.

About You:

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You're a superb, influential communicator, confident at managing programmes, with significant experience in complex environments. You tailor approaches effectively, demonstrating a strong grasp of programme delivery, governance, assurance, programme-level reporting, risk, and issue management. Even when you're not the subject matter expert, you bring perspective, good judgement and strategic thinking to shape and support effective delivery.





Importantly, you're able to simplify complex topics. Through this, you've built effective relationships to support programme boards and coordinate cross-organisational delivery. Communicating well, engaging and influencing are proven abilities.





You're highly organised and analytical, even when coordinating multiple workstreams and navigating ambiguity in fluid environments. Ultimately, you're solutions-focused, with a commitment to inclusive, proportionate, and customer-centred delivery.





It would be advantageous if you had a formal qualification in programme, portfolio or project management (MSP, MoP, PRINCE2, APM, or Change Management) but this is not a requirement. We support ongoing learning and professional development at Westminster - we want all our colleagues to thrive.





Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.





The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

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Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council's strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.





At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit

https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.





The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.





We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.