Job Description

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About the Role

We are looking for an experienced

Housing Quality and Standards Manager

to lead the strategic development and delivery of a wide-ranging quality and compliance improvement programme. This is a key leadership role where you will ensure housing services meet statutory obligations, deliver excellent outcomes for residents and align with long-term transformation goals.





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Purpose of the Role

Take strategic responsibility for quality, compliance and service improvement across housing services. Lead and develop policies, procedures and service level agreements related to casework, regulatory compliance and quality improvement. Drive improvement of the central casework function to deliver better, faster and more effective responses to residents and stakeholders. Oversee compliance with the Regulator of Social Housing's requirements, including direct inspection readiness and broader policy improvements. Represent the directorate to internal and external stakeholders on matters of casework, quality and regulatory standards. Lead, motivate and manage a team of up to

12 casework professionals

and housing officers, ensuring continuous improvement in all resident-facing casework. Align the directorate's casework and regulatory improvement strategy with corporate transformation objectives, statutory responsibilities and reputational risk management.






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Benefits

Lead meaningful quality and compliance improvements for thousands of residents. Flexible hybrid working arrangements. Be part of a collaborative, purpose-driven team. Opportunity to shape policies and services that align with transformation goals and regulatory excellence.
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How to Apply

If you're ready to lead housing quality and compliance improvement at a strategic level, we'd love to hear from you.


Click

'Apply Now'

or email your CV directly to

adarsh.thomas@centurionstaunch.co.uk

to start your application today.

Additional Information:

Privacy Assurance:

We take your privacy seriously and are committed to protecting your personal data. All data provided during the application process will be handled in strict compliance with

GDPR

regulations. This includes securely storing and processing your personal details solely for recruitment purposes. By submitting your application, you consent to the use of your data for the purpose of assessing your suitability for the position. We will not share your information with third parties without your consent unless required by law. For more information on how we protect and process your personal data, , please contact us or request a copy of our privacy policy.