Job Description

About The Role

About the role

Tower Hamlets Housing Options Service is looking for an experienced Housing Reviews Officer to join a highly effective busy team determining requests for Reviews made under Part 6 and 7 of the Housing Act 1996 (as amended).



You will have significant knowledge and experience of reviewing decisions made under Part 6 and Part 7 of the Housing Act 1996(as amended) and practice reasoned and impartial decision-making, which might include referencing case law and other relevant legislation hence must be fully conversant and able to interpret information. The successful candidate will have excellent communication and interpersonal skills, both for interviewing vulnerable homeless applicants as well as in correspondence with solicitors. You will work closely with the Council's Legal Team, and give recommendations in the event of Judicial Reviews. Importantly, you will contribute to the learning, development and improvement of the knowledge and practice of Housing Options colleagues by disseminating wider lessons learned from the review process and giving feedback.



For a confidential discussion please contact Fahmida Choudhury - fahmida.choudhury@towerhamlets.gov.uk

Our benefits

Our employees are put on the Local Government Pension Scheme. This is a career average salary scheme, so your pension benefits are guaranteed and do not depend on how investments perform. We pay into the fund on your behalf. We have a generous annual leave entitlement starting at 29 working days, rising to 33 days with 5+ years' service, in addition to bank holidays and an additional 3 days at Christmas.
We have a number of money-saving schemes, including a rent deposit scheme (which offers staff an interest free loan to help pay rent deposits) and season ticket loan scheme (interest-free loans to help staff when purchasing travel season tickets).

We offer hybrid working.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups. We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.



We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

About Tower Hamlets

Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.



Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people.



As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive.



At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.