Job Description

We are seeking a compassionate, reliable, and dedicated

Support Worker

to join our team, providing person-centred care and support to

vulnerable adults

. The successful candidate will play a key role in promoting independence, dignity, and wellbeing, supporting individuals to maintain stable accommodation and develop essential life skills.

This role offers a rewarding opportunity to make a meaningful difference in people's lives, working within a supportive organisation that values professionalism, safeguarding, and high-quality support delivery. The Support Worker will work closely with residents, support plans, and partner agencies to deliver tailored, outcome-focused support.

Key Responsibilities

Provide personalised support to vulnerable adults in line with individual support plans Assist residents with daily living activities, including personal care, hygiene, budgeting, and maintaining accommodation Promote emotional wellbeing, independence, and social inclusion through regular engagement and structured support sessions Support residents to access healthcare, benefits, education, employment, and community services Maintain accurate, timely, and compliant records of support delivered, progress, and outcomes Identify and manage risks, escalating safeguarding concerns in line with organisational policies Work collaboratively with Local Authorities, healthcare professionals, probation services, and other partner agencies Safely accompany or transport residents to appointments or activities where required Use IT systems confidently to record support sessions, update case notes, and communicate with colleagues Ensure health, safety, and property standards are maintained at all times

Essential Skills & Experience

Experience working with vulnerable adults in supported housing, homelessness, mental health, substance misuse, or social care settings (desirable) Strong understanding of person-centred, trauma-informed support practices Ability to develop, follow, and review individual support plans Excellent communication skills, with the ability to build professional, respectful relationships Confident in maintaining clear, accurate written records and using IT systems Ability to work independently, manage time effectively, and remain calm under pressure Compassionate, patient, organised, and professional at all times

Desirable Criteria

Full UK driving licence with a clean driving record Knowledge of safeguarding adults, risk assessment, and support planning Experience working with multi-agency professionals Understanding of Housing Benefit / Universal Credit within supported accommodation (advantageous)

Why Join Us?

This role provides an opportunity to be part of a dedicated team supporting vulnerable adults to achieve stability, independence, and positive outcomes. We welcome applications from individuals who are committed to delivering high-quality, ethical, and professional support.

Job Types: Full-time, Permanent, Freelance

Pay: From 12.50 per hour

Expected hours: 37.5 per week

Benefits:

Additional leave Flexitime Free parking On-site parking Referral programme
Work Location: Hybrid remote in Birmingham B19 3JG