Job Description

Job Summary

Restart Housing Support Worker

To apply for this role, you must have a full driving licence and use of a car

Salary: 22,588 - 24,899 - depending on experience

Hours: Full Time: 35 hours - Monday to Friday 9am - 4:30pm - some flexible work may be required

Responsible to: Senior Support Worker

Contract: Permanent

Responsible for: Working as part of a team to successfully resettle ex-offenders and or the homeless into the community and provide on-going support to achieve and maintain independent living.

Recruitment: This post is subject to a satisfactory DBS and reference checks

Restart provides supported housing, working with people leaving prison, and those who are homeless or at risk of becoming homeless. We recognise that often our residents have experienced a lifetime of personal challenges, which has significantly contributed to them falling into crime and hardship.

The purpose of this role is to facilitate support for our residents in addressing complex issues such as homelessness, offending behaviour, family and community relationships, unemployment, mental health, drug and alcohol dependency, learning and life skills, with the aim of achieving independent living.

A CV is required with a covering letter on at least one page of A4, explaining your suitability and experience for the role.

Closing Date:

12.00 Noon - Friday 23 January 2026

Interviews:

Priority interviews will be allocated to candidates who best suit the criteria for the role. The interviews will take place at the Saltbox offices, Bemersley House, Gitana Street, Hanley, ST1 1DY.

To apply for this vacancy, please send a CV and covering letter, explaining your suitability and experience for the role. For a full job description, personal specification please email Matt Hammond, the email address is on the Indeed application.

Job requirements

Welcoming residents into the service, including registering with doctors, completing paperwork and responding to immediate needs

Facilitating holistic support, offering a creative and assertive approach to resident engagement

Supporting residents to articulate and achieve their goals using the Outcome Star and a person-centred flexible approach
What we're looking for

The successful candidate will be passionate about facilitating improved wellbeing and outcomes for those with multiple complex needs and disadvantage Someone with a driving license, access to a vehicle and willing to visit clients in their homes

Ideally someone who has had paid or voluntary experience supporting vulnerable people, such as people with poor mental health, substance misuse, offending behaviour and homelessness Someone with an up-to-date understanding of the challenges people leaving prison and those without a home face An ability to develop genuine connections, to motivate and inspire behavioural change Someone who is able to work flexibly and calmly under pressure, with a can-do attitude An ability to communicate clearly and sensitively with vulnerable people, their families and other organisations Someone with the ability to produce records, reports and letters of a professional standard Patience, emotional resilience and a non-judgemental attitude towards our client group
Staff Benefits:

Pay Schemes - eligible sick pay after 12 months

Enhanced paternity and Maternity

Pension Scheme

Medicash - reclaim costs of everyday healthcare

32 days annual leave including bank holiday

Learning and Development

Life Assurance two times basic salary

Salary Exchange Scheme

Counselling & Helpline

Wellbeing & Discounts

Job Types: Full-time, Permanent

Pay: 22,588.00-24,899.00 per year

Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme Sick pay Work from home
Work Location: Hybrid remote in Stoke-on-Trent ST1 1DY

Application deadline: 23/01/2026