Job Description

Join Our Dedicated Care Team

Are you highly organised, detail-oriented, and passionate about supporting quality care services? We are a

leading domiciliary care provider

looking for an

Admin professional

to manage service user records and ensure smooth communication between families, agencies, and our care team. This is a fantastic opportunity to work in a rewarding environment where your skills make a real difference.

About Hearts at Home Care

At

Hearts at Home Care

, we are guided by core values:

Dignity, Respect, Commitment, Honesty, and Trust

. These principles shape everything we do, ensuring that service users receive the highest standard of care and support. We offer care services between 8am - 10pm , 7 days a week. When you join us, you become part of a team that values compassion, communication, and accountability.

Key Responsibilities

Maintain accurate staff records and quality assurance documentation Manage recruitment activities, including posting adverts and screening CVs Conduct background checks and compliance verifications Assist with annual leave approvals and rota coordination Collate and analyse staff feedback surveys and exit interviews Party to our scheduling. Liaise with

outside agencies

to ensure smooth service delivery Be part of our On-Call service. Keep upto date with CQC requirements Willing to 'jump' out of the field for any type of support

Requirements

Strong

organisational and communication skills

. IT literacy, including

in-house software's

, and

MS Office

. Previous experience in HR or administrative roles Ability to work independently and manage multiple priorities. Isnt 'desk-happy'

Benefits

Supportive and friendly team culture.

Pension scheme

and

holiday entitlement

. Ongoing

training and development opportunities

. Career progression within a growing care organisation.

Our Values

Compassion:

We put service users at the heart of everything we do.

Communication:

We keep families and agencies informed and supported.

Accountability:

We maintain accurate records and follow best practice.

Dignity, Respect, Commitment, Honesty, and Trust:

These guide our work every day.

Why Join Us?

This is more than an admin role--it's an opportunity to contribute to a service that truly makes a difference in people's lives. If you're organised, proactive, and passionate about care, we'd love to hear from you.

How to Apply

Submit your CV via

Indeed

today. Shortlisted candidates will be invited for interview promptly.

SEO Keywords Included

Care administration jobs HR administrator Service user admin roles Domiciliary care office jobs Care coordinator careers Health and social care admin positions
Job Type: Full-time

Pay: 24,420.00-26,500.00 per year

Benefits:

Company pension
Experience:

Home care: 1 year (preferred) Administrative: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person