Job Description

Join Our Mission: HR Administrator (Full-Time)

Location:

Head Office - Yeadon, Leeds

Closing Date:

09.00 a.m. 25th July 2025

Interview Dates:

28th July (Teams) and 5th and/or 6th August (in-person)

The Institute of Our Lady of Mercy is an established charity committed to serving the poor and caring for the elderly. We are currently seeking to recruit an experienced HR administrator to join our dedicated team at our Head Office in Yeadon, Leeds.

About the Role and You:

We are excited to announce a new opportunity for a well organised and self-motivated HR Administrator. Reporting to the Head of People and Services and working closely with the HR Advisor. You will play a pivotal role in the day-to-day HR administrative operations of the charity.

We are seeking an experienced and confident administrator, with previous experience of recruitment and onboarding. You will be someone who has excellent customer service skills and is resourceful, proactive, patient, resilient and able to support their colleagues at our Head Office, within the wider organisation and be able to represent The Institute of Our Lady of Mercy to potential employees and volunteers.

Your excellent organisational skills will enable you as a HR Administrator to plan and prioritise effectively, a flexible and creative approach to adapting to changing priorities. Having a process-oriented approach will be advantageous in ensuring HR processes and systems are maintained and actions are completed by key deadlines. Working with the Head of People and Services to develop and maintain HR information systems and records, including the use of AI where suitable.

Your workload will always be varied. You will provide administrative support throughout the whole employee lifecycle to include supporting our new starter onboarding process, compiling new starter paperwork, monitoring the pre-employment checks and actioning the leaver process. You will pay a key role in maintaining accurate employee records, assisting with recruitment processes, and supporting compliance with employment legislation, supporting with the implementation of Institute HR policy and practice across all sites and support with streamlining processes where possible.

In addition, you will assist with meetings as required and some travel between sites will be expected.

Providing an excellent standard of customer service, you will respond in a timely manner to HR queries from staff across the business whilst understanding and adopting HR policies and procedures.

This role also involves working with the administrative support team at Head Office, assisting with day to day activities and projects as necessary.

Key Experience/Duties/Responsibilities (include but may not be limited to):

Minimum 1-2 years' experience in a HR support or HR administrator role. CIPD qualification or working towards (Level 3 or above) desirable. Excellent organisational skills with high attention to detail and the ability to prioritise. Strong written and verbal communication and professional discretion. Technologically confident - able to work effectively with Microsoft Office and confidently pick up other systems. Ability to manage sensitive information and maintain confidentiality. Comfortable working independently while also contributing to a team environment. Ability to work proactively and is comfortable communicating with stakeholders of all levels. Confident in dealing with conflict situations sensitively, supporting managers to come to the right solutions. Able to work within the ethos of the Institute of Our Lady of Mercy. Liaising with the HR Advisor and Head of People and Services, Sisters and employees providing timely and accurate first line HR support. Experienced in supporting with the administration of recruitment process including job descriptions/person specifications, advertising vacancies, recruitment scheduling, arranging interview panels, venue booking, agreeing closing dates, supporting shortlisting and interview arrangements for candidates. Able to support with monitoring and reporting on the completion and quality of staff supervisions and annual appraisals. Ability to work with colleagues at all levels but specifically with Trustees, the CEO, the Business and Compliance Manager and other colleagues as necessary to support the efficient operation of the Generalate.

Our Benefits:

30 days annual holiday including Bank Holidays Supportive working environment & good work/life balance culture Support with continuous professional development Pension Scheme Institute Sick Pay Scheme (after qualifying service) 24/7 Employee Assistance Programme
We warmly welcome applicants regardless of faith, background or belief who are supportive of our values. Please visit www.ourladyofmercy.org.uk to find out more about us.

A discounted private health care package A rewards package that includes the option of a cycle to work scheme and a host of retail benefits that suit your needs Free car parking
Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Sick pay Store discount
Ability to commute/relocate:

Leeds LS19 7UR: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have or are you working towards a CIPD qualification (Level 3 or above)
Education:

GCSE or equivalent (required)
Experience:

providing HR admin support: 1 year (required) supporting the recruitment process: 1 year (required) working with microsoft office and other systems: 1 year (required)
Work Location: In person

Application deadline: 25/07/2025