Job Description

People Support Coordinator

Join the Team That Keeps the Nation Flowing!

At Lanes Group, we're proud to be the UK's largest independent provider of water and wastewater services. Since 1992, we've been helping keep the country's water systems running smoothly -- and we're growing fast, thanks to our incredible team of over 4,000 people and our cutting-edge fleet and equipment.





Working in the HR team the

People Support Coordinator

will play a pivotal role in supporting the Human Resources department by ensuring smooth and efficient HR operations. This position is essential in maintaining employee records, assisting in recruitment and onboarding, coordinating HR processes, and supporting a positive employee experience. The ideal candidate will be detail-oriented, highly organized, and passionate about helping employees and supporting company culture.

The Role at a Glance

Location: Elements, Ring Rd, Lower Wortley, Leeds LS12 6AB



Hours: Monday to Friday, 37.5 hours per week



Salary: up to 26,000

What You'll Be Doing

Fulfil the role of People Support Coordinator ensuring that service standards are adhered to Dealing with the HR inbox and directing queries to the relevant people Answering emails and telephone calls and advising on basic HR issues Processing Change of Contracts and assisting with onboarding documentation Updating Cascade - HR Management System and other systems Liaising with Payroll/Training/IT to ensure new starters and leaver information is updated promptly Complete incoming references as required Applying of new employee references and chasing General administration support around the department Dealing with information of a confidential nature

What We're Looking For

Proven experience in an HR Administration, or similar, role. Excellent problem-solving abilities and attention to detail. Strong communication and collaboration skills. Knowledge of HR processes and best practices. Strong knowledge of Microsoft Office packages CIPD qualification (Level 3 or above) or equivalent Strong problem-solving abilities and the ability to handle sensitive or complex HR issues. Familiarity with data protection regulations such as GDPR.

What You'll Get in Return

We believe in looking after our people. Here's what you can expect:




24 days holiday (plus bank holidays) Life assurance and death-in-service benefits Free onsite parking A supportive team and a company that's always moving forward

If this sounds like the kind of place you'd thrive, we'd love to hear from you!