Job Description

HR Advisor - M&D Care

Why Join Us

At M&D Care, we value people--both those we support and those who make our work possible. As an HR Advisor, you'll be part of a forward-thinking organisation that prioritises wellbeing, development, and a positive working culture.

We offer:

33 days' annual leave (including bank holidays, pro-rata where applicable) A free Employee Health and Wellbeing Scheme (after six months) Comprehensive training and development programmes to support your career growth A generous refer-a-friend bonus (500 per successful referral) A free DBS check Hybrid working arrangements A supportive and inclusive team environment

About the Role

As part of our growing People and Culture team, you'll support the day-to-day operations of a fast-paced HR function. Your role is vital in helping us create a compassionate, effective, and professional workplace across South and West Wales.

This is a great opportunity to work closely with a passionate team while developing your HR expertise across a broad range of areas. You'll be empowered to manage your workload independently, with strong peer support whenever you need it.

Key Responsibilities

Act as the first point of contact for HR matters, particularly in employee relations, absence management, and retention Advise and support managers through disciplinary, grievance, performance, and capability cases in line with legal and policy frameworks Offer real-time support during formal meetings and hearings Collaborate with the Recruitment and Onboarding Team to enhance the candidate experience Ensure HR records are accurately maintained and compliant with GDPR and sector regulations Work alongside our Operations Team and Wellbeing Manager to drive engagement and workforce planning initiatives Assist in reviewing and developing HR policies to ensure legal and sector alignment Prepare insightful HR reports for the Head of Human Resources Provide guidance on absence management, including referrals to Occupational Health Support line managers with performance management processes

What We're Looking For

Experience in a generalist HR role, ideally within a fast-paced environment (social care experience is an advantage) A solid understanding of UK employment law and HR best practices Familiarity with SCW, CIW regulations, and safeguarding procedures (training will be provided if needed) Confident advising managers on employee relations matters Excellent communication and interpersonal skills A proactive, well-organised approach and ability to manage a varied workload

Qualifications

CIPD Level 5 qualification or a minimum of two years' experience in a similar HR role

About Us

M&D Care is a family-run organisation providing specialist, person-centred care throughout Southwest Wales. We are committed to empowering individuals to live fulfilling lives and to supporting the incredible teams that make this possible. The role will be based at our new offices in Carmarthen (SA18).

The Team

You'll be joining a collaborative and supportive HR team where knowledge is shared, and career growth is encouraged. With a culture grounded in respect and compassion, we welcome applications from individuals of all backgrounds and are proud to foster a workplace where everyone can thrive.

INDHEA

Job Type: Full-time

Pay: Up to 30,000.00 per year

Schedule:

Monday to Friday
Experience:

Human resources: 2 years (required)
Licence/Certification:

CIPD (preferred)
Work Location: In person

Reference ID: INDHEA