Job Description

Chartwells is a part of the wider Compass Group family, and we are looking for a HR and Admin Coordinator to join our team at Northumbria University. We work in partnership with our clients to deliver the best university experience with our hospitality and event catering, for all students and faculty.


The HR and Admin Coordinator will lead recruitment, onboarding and off boarding across the team, playing a crucial role in maintaining employee records in accordance with GDPR and company policies. The role requires collaboration with senior team to develop and deliver internal communications and engagement, whilst also supporting with general administrative tasks that will be contribute to operational success.


We love food, love great events and are passionate about delivering the best.

We've highlighted some key duties here, for more information about the role, please see the job description attached:

Work with heads of department to advertise new roles both internally and externally Carry out initial paper sifts of candidates for, or in conjunction with, hiring managers Lead on booking in our casual team members for shifts, in accordance with operational requirements Monitor the completion of all HR management processes, supporting line managers to accurately complete; Return to works Long term sick management Investigations, grievances and disciplinaries Probation reviews PIPs Manage and maintain the part-year employees' calendars, working in conjunction with senior team as needed Work with the contract director and marketing manager to develop and deliver a site wide people engagement strategy in respect of organisational initiatives, a positive working atmosphere, and inclusive culture Deliver our employee recognition program Site-specific initiatives, such as employee of the month Drive nominations for Chartwells Champion and Be A Star Celebrate good news, best practice and team achievements Develop great working relationships with our team, University stakeholders, other sites, and central colleagues including our partners at the DfN placement scheme Support as needed operationally during key events, peak business periods and/or exceptional circumstances Support general operational administrative tasks including but not limited to; Meeting room bookings Processing invoices Liaising with contractors visiting site Ensuring completion of vehicle mileage logs Assisting with monthly end of period processes
Please note, the closing date of this vacancy is Sunday 16th November 2025, should we receive a high volume of suitable candidates we will close this vacancy early, so we would recommend applying as soon as possible.

Our ideal HR and Admin Coordinator will be:

A people-person; you're as comfortable speaking to a new student as you are to senior stakeholder Working knowledge of core HR practices and processes Commit to personal development opportunities, with prior agreement, as they arise You'll model company values of honesty, respect and fairness We want to see your passion for excellence, driving new ways of thinking, and a pragmatic approach You'll work independently as well as in a team Able to work in fast-paced environment and adaptable when needed

Essential

Relevant experience in a HR, recruitment, operational or administrative position with a clear demonstration of transferable knowledge and/or skills A genuine interest in creating and delivering positive team cultures, through initiatives like employee recognition, inclusion and development Organised approach to work and scheduling, with ability to be pragmatic when needed A working understanding of standard HR practices in recruitment, scheduling and working processes such as disciplinaries Ability to work under pressure when needed Strong attention to detail Excellent communication skills

Desirable

Working knowledge of OurTime or equivalent system Knowledge of the contract catering sector and/or large operational teams A strong interest in F&B, retail and events Administrative task experience

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals and hot beverages Free on-site gym Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.


Job Reference: com/0311/91078001/52772877/SU #Universities & Colleges


Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!