Job Description

The Senior Hr & Operations Officer is responsible for the charity's day to day HR and operational functions to ensure efficiency and compliance. The role involves managing recruitment, onboarding and mandatory training records whilst maintaining accurate HR records.

Operational responsibilities include co-ordinating office administration, procurement and facilities management to ensure a safe, productive workplace. The ideal candidate will bring strong organisational, interpersonal and problem solving skills to streamline processes and the confidence and ability to lead change.

Duties and responsibilities

Human resources

1. Maintain employee records in line with GDPR principles and confidentiality requirements

2. Support health and safety compliance with our external Health and Safety Partners, Croner

3. Co-ordination of employee mandatory training including keeping accurate training records

4. Oversee the day-to-day management of our HR management system, BrightHR

5. Support SLT through the full recruitment cycle from job posting to conditional offers and pre-employment checks

6. Manage the Onboarding process for new starters to ensure a positive induction experience

7. Ensure compliance with legal policy frameworks related to employment and health and safety

8. Provide HR guidance and support to SLT and employees on employee relations and workplace policies in liaison with our external HR partner, Croner

9. Contribute to the development and continuous improvement of HR practices and procedures

10. Manage all HR related policies, ensuring they remain relevant and up to date in collaboration with our external HR partners, Croner

11. Assist with employee engagement initiatives and staff wellbeing programs to promote a positive workplace culture

Facilities

1. Ordering art therapy supplies, stationery, and kitchen items as required

2. Manage and maintain operational contracts (Phone & utility contracts, Business Insurance etc.)

3. Manage building maintenance and ensure workplace Health and Safety standards are upheld in co-ordination with our external Health and Safety partners, Croner.

4. Book venues and organise lunch for Staff/SLT away days

5. Support SLT with the set up and management of our outreach centers

6. Oversee asset ordering and management, maintaining and up to date asset log

7. Be the first point of call for staff for internal operational enquiries

Job Types: Full-time, Part-time, Permanent

Pay: 32,000.00 per year

Expected hours: 30 - 37.5 per week

Benefits:

Additional leave Employee discount Flexitime Health & wellbeing programme
Experience:

Administration: 5 years (required)
Work authorisation:

United Kingdom (required)
Work Location: In person