Job Description

RECRUITERS: We are not engaging external recruitment agencies for this vacancy. Kindly refrain from contacting us regarding recruitment services.

Expected start date: November 2025 - Some Flexibility

Salary: DOE

We currently have an opportunity for an experienced Human Resources professional to join our team on a 12 month, fixed term contract (MATERNITY COVER)

LOCATION:

This is a full time, onsite position in ST7. Occasional travel to our other offices may be required, a company pool vehicle is provided for this.

WORKING HOURS:

38.33 hours per week

Monday to Friday - 8am-4:30 or 9am to 5:30 (50 minute unpaid breaks)

We are looking for a proactive HR professional to provide a seamless and efficient HR service to managers and colleagues across the Company. You will provide comprehensive, pragmatic support for managers and employees, advising on a range of employee relations issues and taking an active role in supporting and coaching managers. Staying abreast of HR best practice is an essential part of the role, as you will contribute to the roll out of continuous improvement projects and deal with a variety of ER queries, including absence, disciplinary, grievance and performance management.

CIPD qualified (or working towards), your specific experience should include wide-ranging aspects of employee relations and relevant legislation. The busy nature of this role requires exceptional organisation skills coupled with the ability to work effectively under pressure without compromising on quality. Good IT skills and experience working with HR / employee record systems are essential. You must also have up to date knowledge of employment legislation and HR best practice, with the ability to work on your own initiative. You will be confident when dealing with people at all levels through your ability to influence and effectively communicate, together with your proficiency to build effective working relationships.

Key Responsibilities include:

Main point of contact for all HR related questions throughout the Company

Lead recruitment campaigns at all levels and manage the process including offer, induction and probation.

Develop and maintain all types of HR and Recruitment documentations

Manage complex HR projects/issues with employees. Including but not limited to Performance Management, terminations & absence

Advise and support Management in HR related responsibilities

Apply and update, when needed, HR policies, procedures and work conditions as well as ensuring their communication and compliance

Maintain employees' personal data

Work with associated benefit providers to provide legally compliant benefit packages for all workers

Provide information to the accounts department relating to pay

Maintain relationship with education, health and safety and benefit providers and be a first point of contact

Conduct disciplinary's as required

Ensure that our internal HR systems are correct and updated

Provide detailed MI to the Head of Operations and Board of Directors

Take all kinds of HR related calls including absence, lateness etc.

Conduct any meetings as required e.g. capability, sickness absence, maternity

Manage a HR and facilities team

Manage office administrative duties as applicable

Manage the facilities function across the Company including a maintenance person

Ensure that any FCA regulatory requirements are met

Liaise with our nominated Employment Law specialists

Key Skills Required:

HR manager experience (Minimum 1 year)

Experience in all aspects of HR, including absence, disciplinary action, employee relation

Experience in advising on complicated Employment Relations Issues

Analytical and Problem-Solving

Focused on results, ability to manage priorities and respect deadlines, good planning and organizational skills and rigor at work

Recruitment experience on all levels and experience of conducting interviews/testing/ advert writing

Full UK Driving license

Attention to detail but able to look at things holistically to see the bigger picture

Excellent people skills with the ability to build strong rapport with colleagues

Good commercial understanding with the ability to work in the best interests of both the employees and the company.

We also offer some fantastic benefits, including:

28 days holiday including bank holidays Day off on your Birthday Quarterly incentives Yearly attendance incentives Company sick pay Discounts and benefit package Continual learning and development
Job Types: Full-time, Fixed term contract

Benefits:

On-site parking Sick pay
Ability to commute/relocate:

Stoke-on-Trent ST7 1LX: reliably commute or plan to relocate before starting work (required)
Application question(s):

What are your salary expectations?
Experience:

HR Management: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: S/HR300725