Job Description

J C Michael Groups Ltd is a Domiciliary Care Agency with Branches in London, the Surrounding Counties and Scotland, we pride ourselves in being the Face of Care of the UK. We are looking to recruit a HR Assistant to join our Head Office in Docklands.



The role will offer fanatic exposure to a wide range of HR issues and opportunities working in a dynamic, fast paced environment

Main duties will include:

The first point of contact for prospective employees during recruitment process and dealing with staff via email, telephone and face to face as directed by line manager.


General HR administration duties and processing activities covering the entire employee life cycle (starters, leavers, changes to terms and conditions, probation reviews, monitoring absence, maternity) to a high standard ensuring that service level agreements are met and constantly exceeded.


Maintaining the data in our HR systems to ensure it reflects the current status of employees.


Responding to employee as required, ensuring timely communication of any effects on pay.


To participate and assist in policy and process development, ensuring full compliance with employment law.


To drive continuous improvement - constantly looking for opportunities and better ways of doing things.


To support and assist the HR Manager / HR team with Employee Relations issues such as investigations, disciplinaries and grievances.


Production of regular reports that will assist the business in making operational decisions as well as driving performance improvements.


Working collaboratively with internal departments, including managers, accounts, IT etc.


To undertake any HR project work as required.

Skills, knowledge & experience

A clear desire to build career in HR


Excellent attention to detail and accuracy


Positive team player


Excellent verbal and written communication skills with a customer mind-set


Ability to organise and prioritise workload


A high level of flexibility and a positive attitude to innovation and change


Taking ownership of queries to ensure they are managed through to resolution


Comfortable to challenge processes or practices to enable a better colleague experience


Ability to maintain a high level of confidentiality


CIPD Level 3 qualified desirable but not essential

We provide

Supportive Team and Management


Recommend a friend incentive


Sick pay, Annual Leave, SMP and Paternity Pay


28 days annual leave a year (inclusive of Bank Holidays), rising with service


Cycle to work scheme


Career progression


Staff recognition award


Well-being and counselling services


Annual Travel scheme


Shopping discounts


Cinema discounts


Annual Salary Review


Performance related pay


Company Pension


Competitive Salary