Job Description

Job Introduction

Pinnacle Group are looking for a proactive HR Assistant keen to provide essential day-to-day administrative support to the HR team while working closely with HR Advisors and Payroll. You will be involved in a variety of HR tasks, including managing employee records, onboarding new starters and respond to HR queries. You will be joining our HR team based in Chelmsford. Our HR team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle's operating businesses, ensuring they function efficiency while embracing best practice.

This is an excellent role for someone looking to develop a career in HR, with the opportunity to gain a broad understanding of the field. If you're highly organised, detail-focused and passionate about working with people, we'd love to hear from you.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.



We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We're Looking For

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key Responsibilities

Provide support for the whole HR team working closely with the HR Advisors and Payroll. In conjunction with the HR Co-ordinator, take responsibility for the reorganisation of the current HR filing system. Carry out audits in relation to employees' eligibility to work, flagging concerns with the HR Co-ordinator. Answer relevant HR queries over helpdesk, telephone and by email. Process and monitor Criminal Record reference checks. Administrate key HR processes including new starters; pre-employment checks (including eligibility to work), appointment letters, provision of contracts and enter details onto the HR/payroll system (Cascade). Monitor the probationary period; diarise key dates and prompt managers. Maintain sickness absence records and send sick pay entitlement letters. Administer changes to employees' contractual terms. Administer the leavers' process and respond to reference requests. Process TUPE employees onto Cascade and raise queries from Employee Liability Information data, ensuring data is accurate and complete.

Key Requirements

Previous administration experience minimum of 2 years Previous HR administration experience (Desirable but not essential) CIPD level 3 qualified or currently undertaking (Desirable but not essential) Previous database experience (Preferably Cascade - Desirable but not essential) Excellent administrative and organisational skills Excellent communication skills Must be able to demonstrate sound IT skills including outlook, teams, excel and word Ability to manage their time and deliver to multiple deadlines

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailersMaternity/paternity packages Flexible Working Arrangements Life Assurance Enhanced Pension Scheme Additional Annual Leave Private Medical Insurance Cycle to Work Scheme Employee Assistance Programme Retail Discounts Childcare Assistance Season Ticket Loans Sick Pay Schemes * Personal Development Plans