Job Description

Job title:

HR Assistant

Location:

Egham, Surrey, UK

Salary:

circa 25,000 per annum (based on 25 hours p/w DOE). Up to FTE 35,000 per annum.

Working hours:

25 hours a week (ideally 5 hours per day x 5 days but negotiable) flexible between 8:00am to 6:00pm

Reporting to:

Head of HR

Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market in providing innovative shipping solutions since 1993 for retailers and third-party providers.

Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce.

As a business, we are continuously striving to be better. We foster an environment that allows our diverse and highly talented team to think, plan and further improve themselves and the software we develop. And we believe this is working, as

91% of our employees said Intersoft is a great place to work!

Job Duties and Responsibilities:

On a daily basis, as an HR Assistant, you will provide effective administrative support to the Head of HR and assist in various HR functions, including recruitment, onboarding, employee records management, benefit and payroll administration, and day-to-day HR operations. This role will help ensure smooth and efficient HR processes.

Key Responsibilities Include:

Recruitment and Onboarding Support

Assist with job postings on external job boards, social media, and the company website. Place vacancies with, and liaise with, recruitment agencies on our PSL. Coordinate and schedule 1st and 2nd stage interviews, communicating with hiring managers and candidates. Assist in preparing offer letters, employment contracts, pre-employment checks and onboarding documentation. Support the onboarding process, including setting up new hire inductions, ensuring all necessary paperwork and training is completed.

HR Administration

Maintain and update employee records in the HRIS (currently PeopleHR) and electronic personnel files. Assist with the preparation and distribution of HR-related documentation, such as employment verification letters, changes in terms and conditions of employment, and employee benefits information. Process employee changes, including promotions, hours changes, salary changes, resignations etc, ensuring compliance with company policies and procedures.

Payroll and Benefits Administration

:

Support the Head of HR in capturing monthly payroll changes. Assist in administering employee benefits, including enrolments, changes, and terminations. Answer routine employee questions regarding payroll and employee benefits.

Employee Relations and Support:

Support the Head of HR in handling employee relations matters, including scheduling meetings and preparing documentation. Note taking during formal meetings. Help facilitate communication between employees and management by providing timely responses to general HR inquiries.

Compliance and Record Keeping:

Ensure all employee files are complete, accurate, and compliant with company policies and legal requirements (including RTW checks) Assist with audits of HR records and systems to ensure compliance with relevant regulations (e.g. employment law, data protection).

HR Projects and Initiatives:

Provide administrative support for various HR projects and initiatives, such as performance management, training programs, and HR related employee surveys. Assist in collecting and analysing HR data to support decision-making and reporting
Perform other duties as assigned by the Head of HR to support the HR department and the overall business.

Key working relationships:

Head of HR Office Manager Heads of Department Managing Director

Expected experience & skills:

Previous experience in an HR support/administrative role Knowledge and experience of HR practices and policies is desirable Basic knowledge of employment law Strong organisational and time management skills, with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint, Outlook). High level of accuracy and attention to detail. Ability to handle sensitive and confidential information with professionalism and discretion. Strong interpersonal skills and a customer-service orientation.

Beneficial skills:

Experience using HRIS (PeopleHR experience is desirable).

What we offer:

Fast growing, ambitious company with over 25 years' experience 91% of our employees said that Intersoft is a great place to work! UK's Best Workplaces and Best Workplaces for Wellbeing 2023 Annual performance-based bonus incentives Real time, 360-degree performance feedback Full private health insurance through our healthcare partner, Vitality Health Group Life Insurance and Income Protection BUPA Dental Insurance 23 days holiday, rising to 26 days per years' service + all UK Bank Holidays Holiday Buy/Sell scheme Employer pension contributions up to 10% Employee assistance programme (EAP) - 24/7 support for mental, financial, physical and emotional wellbeing Work-life balance - flexible working and work from home Professional development including learning and development, individual development plans, formal mentorship programs, professional tuition reimbursement Regular socials, monthly engagement activities, wellbeing days and more Paid time off when you are physically and mentally unwell Intersoft's Climate Positive Workforce initiative aims to offset employee carbon emissions and mitigate their impact on the environment. For each employee, ten trees are planted monthly through Intersoft's environmental partners Ecologi
Intersoft promotes equal opportunities and embraces diversity. Our success lies in cutting-edge technology, a talented team, and the ability to stay one-step-ahead of the delivery process.

Job Type: Part-time

Pay: Up to 25,000.00 per year

Expected hours: 25 per week

Benefits:

Company events Company pension Cycle to work scheme Enhanced maternity leave Free flu jabs Life insurance On-site gym On-site parking Paid volunteer time Private dental insurance Private medical insurance Sick pay Work from home
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Egham TW20 9AH