Job Description

Key Duties / Responsibilities:

Support the identification of areas where organisational development can add value and contribute to the formulation and implementation of change and improvement in service delivery and outcomes in collaboration with key stakeholders. Lead on the effective management and resolution of employee relations casework including, but not limited to, sickness absence, performance, disciplinary, grievance, redeployment and welfare issues. Provide a pro-active professional HR support, advice and guidance service on other HR projects including, but not limited to, Job Evaluation, TUPE, change management and redundancy. Interpret and advise on terms and conditions of employment, HR policies and procedures.



Advise, consult and negotiate on people management matters with Trade Unions, ensuring a productive working relationship. Foster relationships with senior managers, understanding key organisational objectives and barriers and working together to find safe and justifiable solutions. This will involve exploring and analysing situations providing recommendations outlining risks and benefits, including circumstances when policy and precedent does not exist. Prepare regular and ad hoc reports, as agreed with the Head of Workforce, Senior HR Business Partners and directorates.



Ensure that the organisation is fully compliant with current legislation and statutory requirements. Work closely with other members of the team and offer support to others to help them learn and solve people issues. Contribute to the preparation for Employment Tribunals and attend as and when required. Build and maintain positive working relationships across the organisation, to resolve people issues.



Attend meetings with managers, partners, trade unions and employees. Work with the Organisational Development and Talent Team to advise and assist managers in identifying training and development needs and resolving performance issues through development solutions. Proactively liaise with the Senior HR Business Partner on casework as relevant. Plan and undertake special project work as required.



Create and deliver briefing and training sessions to employees and managers to improve their wider understanding of effective people management. Actively participate in consultations and communications with Managers, Employees and TU representatives using a range of communication channels. Produce effective management/employee communications on HR issues. Undertake development and training activities to enable the purpose of the role to be fulfilled and support continuous improvement Contribute to the Workforce and directorate service delivery plans Represent HR at working and project group meetings and take responsibility for the delivery of objectives Represent the council and Senior HR Business Partner as appropriate to external organisations through attendance at meetings as well as written correspondence, including but not limited to Social Work England referrals; DBS, Police, other employers via TUPE.



Contribute to the development and implementation of new or updated policies and procedures providing constructive feedback to the new post holder (ERPC) on operational effectiveness to ensure continuous improvement and compliance. Undertake any other duties commensurate with the grading of the post.